Lake City Plating

Customer Solutions Technical Coordinator

LocationSycamore, OH
Job TypeFull-time

About This Job

The Customer Solutions Technical Coordinator, a pivotal role within our commercial department, ensures that our production, quality, and other technical personnel understands our customers' requirements so that we are processing orders correctly and efficiently and satisfying our customers

(Note: on-the-job training will be provided so that the associate in this position possesses the technical knowledge to be successful


Essential Functions

Effectively coordinates the internal communication of customer expectations and company leadership.
Interprets customer product specifications, blueprints, and other documentation.
Identifies the specific plating and/or other processes needed to fulfill the customer’s requirements and translates these requirements into internal instructions.
Captures all information about new opportunities and generates quotation documents using the company’s quoting system. (Backup responsibilities for the Customer Solutions Specialist)
Assists with data entry
Responds to incoming emails and requests for quotes and technical inquiries within twenty-four hours (Backup responsibilities for the Customer Solutions Specialist)
Use defined guidelines and targets, estimate costs and calculates prices.
Keeps detailed data on all customer interactions, business opportunities, market trends and provides continuous improvement feedback to the Customer Solutions Manager.


Competencies


Teamwork Attention to Detail Organizational Skills


Time Management Communication Safety Management


Performance Management Results Driven Reliability

Supervisory Responsibility

This position does not have supervisory responsibilities.

Work Environment

This job operates splits time in the office and the production floor, verifying customer orders and setting up new parts for the production process. Prolonged periods of sitting at a desk and working on a computer. The performance of this position requires exposure to a typical manufacturing area that requires the use of personal protective equipment such as safety glasses, proper closed-toed footwear, and other PPE as needed. The noise level is moderate.

Physical Demands

The physical demands described here are representative of those that must be met by a Customer Solutions Technical Coordinator to successfully perform the essential functions of this job.

While performing the duties of this job, the Customer Solutions Technical Coordinator is regularly required to talk and listen. This position requires sitting, standing, walking, bending, kneeling, stooping, and crouching. The associate must occasionally lift and move items up to 50 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

Position Type and Expected Hours of Work

This is a full-time position. Days and typical hours are Monday through Friday, 8:00 am to 4 pm

Travel

All Lake City Plating associates are subject to needing to commute between our Ashtabula and Jefferson, OH plants as necessary. Mileage is reimbursed.


Qualifications or Skills Required

Excellent communication skills required

Willing to learn new concepts and manufacturing processes.
Able to read and understand customer parts specifications and to interpret and understand blueprints/drawings, and other technical part data.
Strong mathematical and analytical skills.
Able to define problems, collect data, establish facts, and draw valid conclusions.
Comfortable using Microsoft Office applications.


Preferred Experience

Customer service in a manufacturing environment is preferred.

EEO Statement

Lake City Plating is proud to be an equal opportunity employer. We are dedicated to attracting and retaining a diverse team of talented individuals who are passionate about their work. Our goal is to foster an inclusive, equitable, and welcoming environment where everyone can thrive and contribute their best. Together, we aim to provide exceptional service to our customers.

Lake City Plating LLC. participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.


Job Type: Full-time


Benefits:

401(k)

401(k) matching
Dental insurance
Health insurance
On-the-job training
Paid time off
Professional development assistance
Referral program
Vision insurance


Shift:


Day shift


Work Location: In person

Similar Jobs

company-logo

Customer Solutions Technical Coordinator

Lake City Plating
Job TypeFull-time
 
Sycamore, OH
27 days ago
company-logo

Customer Service Coordinator

Metal Exchange
Job TypeFull-time
Salary
$50000 - $60000
St. Louis, MO
30 days ago
SA

Customer Service Coordinator

Shade and Shield
Job TypeFull-time
Salary
$39520 - $43680
Sarasota, FL
30 days ago
SU

Customer Service Coordinator

Southeastern Underdeck Systems, LLC
Job TypeFull-time
 
Buford, GA
about 1 month ago
company-logo

Customer Service Coordinator

Bath R Us
 
Medina, OH
about 1 month ago
company-logo

Customer Education Coordinator

Aramsco
Job TypeFull-time
 
United States
about 1 month ago
company-logo

Customer Care Coordinator

Bath Concepts Independent Dealers
Job TypeFull-time
Salary
$37440 - $37440
Whitmore Lake, MI
about 1 month ago
company-logo

Customer Experience Coordinator

World Kinect
Job Typefull_time
 
Albert Lea, MN
12 days ago
company-logo

Customer Analyst/Operations Coordinator

Regal Rexnord
Job Typefull_time
 
Fremont, CA
12 days ago
company-logo

Customer Coordinator - II

Camin Cargo Control
Job TypeFull-time
 
Linden, NJ
14 days ago
company-logo

Customer Support Coordinator II

Alliant Energy
Job TypeFull-time
Salary
$45760 - $58240
Cedar Rapids, IA
about 1 month ago
company-logo

Manager, Customer Solutions

SaskPower
Job TypeFull-time
 
Regina, SK
27 days ago
company-logo

Customer, Production Coordinator

Canduct Group of Companies
Job TypeFull-time
 
Cambridge, ON
about 1 month ago
company-logo

Customer Care Coordinator - CA

Lifeway Mobility Holdings LLC
Job TypeFull-time
Salary
$49920 - $54080
Sacramento, CA
about 1 month ago
company-logo

Customer Service Advisor

BHD Instrumentation
Job TypeFull-time
 
Calgary
9 days ago
company-logo

Associate Customer Solutions Program Manager - #113696

PacifiCorp
Job Typefull_time
Salary
$90200 - $116800
Salt Lake City, UT
14 days ago
company-logo

Associate Customer Solutions Program Manager

PacifiCorp
Salary
$90200 - $116800
Portland, OR
19 days ago
company-logo

Sales & Service Coordinator

Stewart & Stevenson
 
Albuquerque, NM
13 days ago
company-logo

Business Services Coordinator

Upstream International
Job TypeContract
Salary
$43680 - $43680
Midland, TX
19 days ago
company-logo

Customer Data Coordinator

DCC Propane, LLC
Job TypeFull-time
 
Bloomington, IL
29 days ago

Trending Jobs

company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
about 1 month ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
about 1 month ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
30 days ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
19 days ago
company-logo

Lineman, Apprentice

Imperial Irrigation District
Job TypeFull-time
Salary
$82706 - $95679
Imperial, CA
about 1 month ago
company-logo

EAST VALLEY NIGHT BILINGUAL JANITORIAL UNIT MANAGER( MESA,CASA GRANDE, GILBERT)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Mesa, AZ
about 1 month ago
company-logo

Inventory Materials Specialist

HF Sinclair
Job Typefull_time
 
Artesia, NM
12 days ago
WO

Field Service Technician

Westar Oilfield Rentals Inc
Job TypeFull-time
 
Fort St. John, BC
26 days ago
company-logo

Manager, IT - BMO

Constellation
Job Typefull_time
 
Kennett Square, PA
26 days ago
company-logo

LCL66 Apprentice Lineman Distribution

CenterPoint Energy
Job TypeFull-time
 
Houston, TX
about 1 month ago
S

Electrical Lineman

Smarthire
Job TypeFull-time
Salary
$62400 - $72800
Austin, TX
about 1 month ago
company-logo

Quality Inspector

ACCIONA
Job Typefull_time
 
British Columbia, Canada
26 days ago
company-logo

Asset Management Intern_PTIN5C

ENGIE North America Inc.
Job Typeinternship
 
Houston
23 days ago
LE

Préposé(e) à l'entretien ménager

Les Entretiens Uni-Net Inc.
Job TypePart-time
 
Montréal, QC
about 1 month ago
company-logo

NIGHT BILINGUAL JANITORIAL SUPERVISOR(SOUTH EAST VALLEY)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Gilbert, AZ
about 1 month ago
company-logo

Mechanic Class B (Day Shift)

Hydro
Salary
$66560 - $66560
Industry, CA
24 days ago
company-logo

Electrician (Residential Solar)

Freedom Forever
Job TypeFull-time
 
Tucson, AZ
about 1 month ago
AW

Water Well Driller

Able Well Drilling
Job TypeFull-time
Salary
$45760 - $83200
Bowling Green, OH
about 1 month ago
company-logo

Quality Plus Store Associate

Quality Oil Company LLC
Job TypePart-time, Full-time
 
Halifax, VA
30 days ago
company-logo

Accounts Payable Clerk

Drax
Job TypeFull-time
 
Monroe, LA
about 1 month ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.