Director, IT Infrastructure & Security

This position provides the strategic direction and leadership for the IT Infrastructure and Security function within GSOC Shared Services IT which supports GSOC, GTC, OPC, and GEMC, ensuring customer satisfaction with the services provided. Drives the strategic planning, execution, and management of our IT infrastructure and ensures the overall cybersecurity of the corporate network. The IT infrastructure area is inclusive of desktop, server, database, cloud, Microsoft 365, audio visual, digital signage, and related technology. This position works closely with the IT service desk to ensure that day to day support of this infrastructure meets customer expectations. This area is also responsible for developing, implementing, and maintaining a comprehensive security strategy that is consistent with recognized industry frameworks, such as the NIST Cybersecurity Framework (CSF) and commensurate with risk to the organization. Works across business areas to develop and implement a technology plan that supports the goals and vision of the business who depend on Shared Services IT for technology support.

Ensures staff compliance with all applicable laws, regulations, industry standards, corporate policies, guidelines and procedures, including but not limited to, SOX, RUS, OSHA, NERC, FERC and ITS requirements. Promotes an environment of compliance and continuous improvement to meet the Corporation's goals and objectives.

Job Duties:

Required Qualifications:

Education: Bachelor's degree in Computer Science, Business Administration, IT, Engineering, or related field.

Experience: 12 years in the area of IT Infrastructure, Cybersecurity, Information Assurance, Cloud Services, IT, Technology, at least 5 years of which in a management or leadership role.

Equivalent Experience: Associate's degree in Computer Science, Business Administration, IT, Engineering, or related field with at least 18 years of experience with IT Infrastructure, Cybersecurity, Information Assurance, Cloud Services, IT, Technology, at least 10 years of which in a management or leadership role.

Specialized Skills: Strong verbal and written communication skills. Proven ability to quickly adapt and lead cross-functional/organizational change with confidence. Demonstrated ability to make decisions using a risk framework with incomplete information and a bias toward action. Excellent problem solver coupled with a proven ability to lead groups involved in fast paced, high-pressure environments.

Travel: 10%

Unusual Hours: Provides emergency coverage for technology issues. Responsive to after hours calls, texts, messages, emails, etc. relating to technology and business emergencies.