Gainey's Concrete Products

Dispatcher

Holden, LA

Full-time

$41,600-$41,600

About This Job

Job Overview

The Dispatcher is responsible for supporting the Project Coordinators throughout the planning and execution of the project lifecycle. This person will also monitor inventory levels and timely assist our customers to ensure that products are received and delivered with accuracy and efficiency.

Duties

•

Work closely with Project Coordinators to make sure company and departmental goals are met.

•

Daily provides a schedule to the Shipping department for next-day loads by 11 AM.

•

Emails spreadsheet at the end of each month for executive review.

•

Returns all customer phone calls with a sense of urgency (in one hour or less).

•

Provides timely and accurate quotes from standard price book items and grease trap

•

Perform other duties as assigned

•

Schedule deliveries and customer pick-ups to ensure we are operating as efficiently and profitably as possible.

•

Knows and ensures compliance with all La DOTD and OSHA laws pertaining to deliveries (strapping, ELDs, dunnage, oversized loads, etc.).

•

Ensures the accuracy and completeness of all files, prints, delivery schedules, and tasks of assigned projects.

•

Communicate with contractors and vendors via phone and e-mail to obtain clarification on schedules and discuss available options.

•

Communicate with the Operations Sales and Quality Control, departments informed regarding any requests or changes by customers regarding shipping matters.

•

Managing the delivery workload and maintaining the pace set by both our internal and external customers.

•

Assist with Walk-in and Call-in orders fulfilling the needs of our customers.

•

Inspect delivery loads for accuracy and completeness.

•

Issues Purchase Orders for out-freighters scheduled for deliveries.

•

Daily enters delivery details, costing, and errors into the Delivery Tracking spreadsheet.

Qualifications

•

Strong organizational skills with the ability to manage multiple tasks simultaneously.

•

Excellent verbal communication skills and phone etiquette are essential.

•

Previous experience in a dispatching role or related field is advantageous.

•

Ability to work under pressure while maintaining attention to detail.

•

Customer service oriented

Join our team as a Dispatcher where you will contribute to the efficiency of our operations while ensuring customer satisfaction through effective communication and logistical coordination.

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 – 45 per week

Benefits:

•

401(k)

•

401(k) matching

•

Dental insurance

•

Health insurance

•

Life insurance

•

Paid time off

•

Professional development assistance

•

Referral program

•

Vision insurance

Schedule:

•

8 hour shift

•

Day shift

•

Monday to Friday

•

No weekends

Work Location: In person

Dispatcher

About This Job

Duties

Qualifications

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 40 – 45 per week

Benefits:

Schedule:

Work Location: In person

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