NOV

Field Service Technician

DuBois, PA

Full-time

About This Job

Responsibilities:

•

Work independently with little supervision. Travel to customer locations to install, calibrate, test, and commission NOV-MD Totco equipment and software

•

Provide onsite training to customers in safe operation and use of M/D Totco systems

•

Perform general maintenance on NOV-MD Totco equipment and software including updates, upgrades, and replacement

•

Respond to and manage service calls that require more time than anticipated

•

Service calls may include troubleshooting and repairs, additional equipment requests, rig up/down equipment, etc.

•

Diagnose and solve problems from non-technical descriptions provided by customers

•

Possess superb customer service skills

•

Build positive relationships with customers

•

Produce timely and detailed service reports, billing tickets, and any other job-relevant documents

Job Requirements:

•

AA Degree and/or equivalent experience with 2+ years of technical experience preferred

•

Willing to travel over 75% of the time

•

Work schedule is 10 days on, 4 days off

•

Willing to work 12+ hours daily during your schedule

•

Good interpersonal skills

•

Good verbal and written communication skills

•

Knowledge of oil and gas field components, including software and hardware

•

Willingness to be on call

•

Electrical background preferred

•

All applicants must pass a background check, driving record check, and drug screening.

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