Description:
Essential Functions and Responsibilities:
•Sell company products and services to customers by processing orders, price and delivery inquiries, providing technical and application information, soliciting customer orders and suggesting additional products in a fast multi-tasking environment.
•Ensures will-call area is organized, functional, and all orders are accounted for.
•Accurately and time fills orders for customers.
•Checks and packs material to be delivered.
•Facilitate strategies to complete all delivery methods accurately and efficiently.
•Assures accuracy in inventory utilizing all company policies and procedures.
•Process and expedite orders, customer returns and returns to vendors in an accurate and timely manner.
•Works closely with buyers to locate product and ensure timely delivery.
•Communicates effectively and participates positively as a team member.
•Willingness to be flexible, including working overtime, and performing responsibilities not specifically identified in the job description and assuming new responsibilities for the betterment of Austin Hose.
Requirements:
•High School Diploma or GED equivalent preferred.
•1-3+ years’ experience in Customer Service related Industry and Sales preferred.
•Ability to quickly learn and become proficient with Austin Hose warehouse and delivery methods, techniques, and procedures.
•Ability to use MS Office, proficiency in MS Excel and basic understanding and navigation of Trulinx setup and maintenance.
•Ability to effectively communicate with customers/peers/supervisors.
•Attentive to detail and ensure accuracy in customer orders.
•Must be able to pass random drug test.