ERCOT/Electric Reliability Council of Texas

IT Systems Administrator

Taylor, TX

Full-time

$76,049-$121,666

About This Job

At ERCOT, our diverse and dynamic work environment provides a platform on which employees can work together to build the future of the Texas power grid and wholesale market utilizing the latest technologies and resources. We encourage you to join our talented, dedicated workforce to develop world-class solutions for today and tomorrow’s energy challenges while learning new skills and growing your career.

ERCOT is committed to fostering inclusion at all levels of our company. It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise. We know that individuals with a wide variety of talents, ideas, and experiences propel the innovation that drives our success. An inclusive and diverse workforce strengthens us and allows for a collaborative environment to solve the challenges that face our industry today and in the future.

JOB SUMMARY

Will perform all aspects of environmental administration, to include configuration, troubleshooting, process improvement, and ongoing life-cycle maintenance tasks, such as monitoring, tuning, patching and securing overall systems infrastructure. Responsible for documentation of procedures and development of repeatable best practices. Assists in developing standard operating procedures to ensure a consistent and optimum level of performance for both operational and regulatory compliance.

JOB DUTIES

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Understands and applies principles, theories and concepts related to the profession and ERCOT's culture.

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Exercises judgment within defined procedures and practices to determine appropriate action.

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Impact is generally limited to specific assignments or projects.

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May respond to inquiries and/or provide assistance and/or guidance to lower level workers.

ADDITIONAL JOB DUTIES

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Install, configure and support ERCOT’s assigned platforms and other related systems

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Provides overall support and technical implementation of assigned operating systems and components which includes design, installation, configuration, troubleshooting and fine-tuning

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Administers processes which facilitate the connectivity, security and system analysis of assigned operating systems across the organization

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Completes daily implementation of various services for assigned projects

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Installs, documents, tests and monitors server software to maintain server integrity

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Diagnoses network and storage issues and escalates to the appropriate person or department

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Prepares and delivers accurate and timely technical status reports

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Provides support for a 24 x 7 operation

Level 2 – Above +

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Maintains knowledge of relevant hardware platforms to architect technical solutions that maintain the scalability and reliability required to operate a highly-available environment

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Conducts independent research to understand new methodologies and technologies to improve management, maintenance, and configuration of the assigned environments

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Works within the customer environment to successfully deliver technical solutions specific to agreed upon requirements

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Understands and works within the constructs of project processes, scope, and schedules

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Identifies, documents, and verifies technical requirements and activity that mitigate risk

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Performs capacity planning for future releases and deployments of infrastructures

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Participates in the planning and documentation of improving the existing architectures

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Provides subject matter expertise to application groups regarding Client/Server technology

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Establishes strong working relationships with key staff members in departments

Level Senior – Above +

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Serves as a Subject Matter Expert providing guidance to lower level workers

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Conveys team goals effectively through strong written and verbal communication skills

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Works on complex issues where analysis of situations requires an in-depth evaluation of variable factors

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Has the ability to resolve issues in creative and effective ways

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Works with technical architecture teams to engineer solutions to complex problems

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Ensures the overall health of the assigned environment that includes proactive management, monitoring, patching, and version control

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Works with ERCOT Project Management Office to ensure timely delivery of systems and applications

EXPERIENCE

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Requires minimum 5 years job related work experience in excess of degree requirements

EDUCATION

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Bachelor's Degree : Computer Science, MIS or related field (Required)

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or a combination of education and experience that provides equivalent knowledge to a major in such fields is required

The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities. It is not an exhaustive list of the duties expected to be performed, and management may, at its discretion, revise or require that other or different tasks be performed as assigned. This job description is not intended to create a contract of employment with ERCOT. Both ERCOT and the employee may exercise their employment-at-will rights at any time.

ERCOT is firmly committed to equal employment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, veteran status, genetic information or any other protected category under federal, state or local law.

Expected Salary Range:

$76,049 - $121,666

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