Member Services Representative

Description:

Wright-Hennepin Cooperative Electric Association is a member-owned, not-for-profit electric utility that provides power to rural Wright County and western Hennepin County. The cooperative has been a corporate citizen to the area since 1937 and currently serves more than 50,000 electric accounts.

The Member Service Representative is responsible for creating a refreshing, gratifying service experience for members and customers. The MSR will consistently exceed expectations, follow through on promises, and appreciate members and customers for their business. The position requires a high level of attention to detail and accuracy in work.

Pay and Benefits

$23.00 - $25.00/hour, based on experience

We offer medical, dental, and vision plans, a generous company 401k match, company contributions towards HSA, PTO, and holidays.

KEY RESPONSIBILITIES

Member Service

Sales

Events Planning and Administrative Support

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Requirements:

Education and Experience

JOB SPECIFIC COMPETENCIES

Member / Customer Service

Dependability

Productivity

Self-Management

WORKING CONDITIONS/ PHYSICAL AND MENTAL DEMANDS

Work in a climate-controlled office environment with minimal physical exertion. Activities include work at the computer terminal and interaction with Wright-Hennepin personnel via verbal, written, and computer technology communication.