Operations Clerk

JOB REQUIREMENTS: WPS, a subsidiary of WEC Energy Group, is seeking an

Operations Clerk in our Oshkosh, Wisconsin location. Job Summary The

Operations Clerk provides efficient customer service by handling

customer requests, maintaining operations communications, processing

work requests, and maintaining records. This position supports efficient

operations by scheduling appointments, and creating and routing job

packets. Job Responsibilities Process third-party billings Process Work

Requests create, run and maintain queries in the work management system

update job tasks as required process information updates create job

packets, including equipment tags request locates release job to

construction and maintenance personnel job closings Customer Information

System process daily orders System Resource Updates examples of systems

to include (ARCOS, Resource Tracker and OM Web) Handle Customer Requests

communicate information to customers, contractors, and crews. (General

knowledge pertaining to gas and electric distribution and equipment

required.) Monitor Operations Communications Monitor radio, pagers, and

telephone for support of crews Maintain Records enter information into

appropriate systems and filing records. Assist in Resource Scheduling

coordinate routine gas and electric work to construction and maintenance

personnel Maintain Quality Service follow distribution standards,

company policies, and procedures provide necessary support for customer

Restoration Efforts And Gas Emergencies Minimum Qualifications High

School Diploma, HSED, or GED Three years customer service experience

Experience with computers, including window-based pc environment

Preferred Qualifications Delivery of customer service and sales;

including inbound/outbound calls Testing requirements Basic Clerical

Aptitude test (BCAB aka SASS): Ability to classify information according

to preset rules; spelling and grammar; basic mathematics; filing and

sorting information. Suggested Preparation: Review of basic arithmetic

skills such as addition, subtraction, multiplication, division,

percentages; review rules of grammar, spelling, punctuation; and

alphabetizing or putting items in order. End Date: 05/22/2025 Minimum

Posting Range: $27.31 Maximum Posting Range: $36.30 The pay range

reflects the minimum and maximum for the position at the time of posting

and may be modified in the future. The starting salary/pay within the

pay range will be based on several factors, as applicable, but not

limited to, relevant... For full info follow application link. "WEC

Energy Group and its subsidiaries are Equal Opportunity / Affirmative

Action employers. All qualified applicants will receive consideration

for employment without regard to race, color, religion, sex, sexual

orientation, gender identity, national origin, disability, protected

veteran status and any other protected class. EEO/AA policies and

statements" * APPLICATION INSTRUCTIONS: Apply Online:

ipc.us/t/EA8816EA08484F87