Permit Coordinator/Admin Assistant
North Fort Myers, FL
Full-time
$37,440-$43,680About This Job
Family-owned company seeking Permit Coordinator/Admin Assistant.
We value punctuality, efficiency and a positive attitude.
MUST HAVE PERMITTING AND AC EXPERIENCE
Job Duties:
•
Answer calls on a multi-line phone system;
•
Schedule maintenance, estimates and service calls as necessary;
•
Communicate with customers, technicians, municipalities, supervisors, etc.;
•
Input customer information into database ACCURATELY;
•
Verify customer information, such as address, phone number, email, etc.;
•
Submit permit applications, revisions, cancellations, extensions, etc. to the appropriate Municipality;
•
Utilize resources to obtain parcel information;
•
Keep track of entire process from beginning to end;
•
Maintain and update Permitting spreadsheet throughout the day;
•
Schedule Inspections in timely manner;
•
Coordinate posting of permits;
•
Submit duct cover requests in a timely manner;
•
Keep track of covers from beginning to the end of the process;
•
Verify on Installer paperwork that jobs are complete prior to scheduling an inspection,
•
Follow-up/Schedule Go-backs to complete jobs, failed inspections, duct cover installations, etc.;
•
Pay Fees, adding funds to escrow accounts when necessary;
•
Send letters to customers regarding upcoming expiration dates on open permits;
•
Update Municipalities with our current General Liability and Worker’s Comp Certificates;
•
Satisfy client requests for COI, business license, etc.;
•
Create Customer files;
•
File paperwork and customer files daily;
•
Count reviews and update spreadsheet daily;
•
Assist with dispatching, calling for parts, and other office duties as needed,
•
Work closely with all staff
•
Customer Quality Surveys
Skills Needed:
•
Expert on computer;
•
Prior Permitting experience;
•
GREAT ABILITY TO MULTI-TASK IN A FAST-PACED ENVIRONMENT;
•
Organizational skills: Know how to "edit, categorize, contain, and maintain";
•
Customer Service Etiquette with ability to answer multi-line phone system;
•
Communication with supervisors, co-workers, customers, and others;
•
Attention to detail;
•
INTELLIGENT;
•
Grammar and spelling need to be a passing grade;
•
MULTI-TASKING SKILLS;
•
Advanced in EXCEL or Google Sheets;
•
Must work well with others. We are a team;
•
Previous employment at another AC company is preferred;
•
Must be a QUICK LEARNER.
Hours are: Monday - Friday, 8:00am-5:00pm.
STARTING PAY DEPENDS ON EXPERIENCE. SEE RANGE. SUBMIT RESUME IF YOU WOULD LIKE TO BE CONSIDERED FOR AN INTERVIEW. CLEAN DRUG TEST AND BACKGROUND CHECK REQUIRED PRIOR TO OFFER OF EMPLOYMENT.
BENEFITS AFTER 90-DAY PROBATIONARY PERIOD:
•
Paid Holidays,
•
Retirement plan,
•
Health insurance, 50% employer-paid,
•
Evaluation for Pay Raise.
YEARLY EVALUATIONS FOR PERFORMANCE-BASED PAY RAISES AND PAID VACATION
Job Type: Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
•
401(k)
•
Employee discount
•
Health insurance
•
Paid time off
•
Retirement plan
Schedule:
•
8 hour shift
•
Day shift
•
Monday to Friday
Work Location: In person
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