Electro-Mechanical

Sales Application Engineer

Bristol, VA

full_time

About This Job

Position Summary:

We are looking for a Sales & Application Engineer with experience in inside sales or knowledge of electrical components. While an engineering degree is not required, a strong understanding of electrical products is preferred. This role offers a rewarding opportunity to engage directly with customers who seek solutions for their electrical infrastructure needs. Our customers include utilities and industrial facilities interested in purchasing electrical components such as pad-mounted switchgear and transformers.

Position Responsibilities

Your primary responsibility includes developing quality proposals to meet customer’s product needs and ultimately win the business by delivering strong customer support and meeting key timelines. Responsive customer service is essential as customer support may continue after product delivery. This position requires you to manage several customers on a given day so good time management and the ability to meet promised timelines are necessary skills. This position requires working effectively in a team environment as well as independently while managing your opportunity pipeline and related proposal activity

Key Responsibilities

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Manage customer opportunities and organize details within the company’s system and files

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Review and identify RFQ detail

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Meet due dates and key project milestone

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Desire to learn new skills like interpreting electrical technical drawings

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Follow the established proposal process

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Manage all proposal build-up activities including team tasks/milestones/deadlines in order to capture scope and costs

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Work closely with internal team members and the customer on scope details and clarifications

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Submit an effective proposal to the customer that captures the RFQ scope and timeline

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Process and administer all customer purchase orders and changes throughout all phases of the order-delivery cycle

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Work effectively with Business Development with the goal of exchanging critical and current information and following up on tasks

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Support annual sales targets and marketing objectives for company, in order to meet the business goals

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Maintain effective knowledge of industry, company products and capabilities, competitor portfolio, and company differentiators

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Ensure that all communication with customers is in accordance with company standards, content and format

Basic Qualification

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Technical degree or inside sales experience preferred

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Strong customer support skill

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Highly dynamic and responsive to internal and external customers

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Self-directed and motivated to achieve results

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Excellent organizational and interpersonal skills

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Strong active listening and communication skill

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Microsoft Office experience preferred

Travel

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As required – business needs will dictate.

Physical Requirements

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Must be able to lift up to 25 pounds at times.

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Prolonged periods of sitting at a desk and working on a computer.

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Ability to travel throughout facility as required to tour customers and perform essential duties.

EMC expects that every team member will be guided by EMC’s Guiding Principles.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

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