Service Technician (Shop/Field, Manassas, VA)

Jones Insurance Agency HR Consulting is seeking a dynamic Service Technician (Shop/Field position) on behalf of our client, Ditch Witch.

Ditch Witch is a construction equipment dealership that represents the full line of Ditch Witch equipment – including horizontal drills, vacuum excavators, trenchers, plows, and mini skid steers along with Yanmar Excavator and Trac Loaders. We are a full-service dealership that provides equipment sales, rentals, parts, and service to customers across many different industries.

Ditch Witch is hiring a Service Technician for a position at their Manassas, VA location. "We are growing and expanding – and need the staff to help us reach our goals."

Pay structure is highly competitive – including health, dental, vision, disability, and life insurance. Benefits also include a 401k plan with a generous company match and paid time off.

Schedule: 7:30 am - 5 pm (hours may vary depending on workload)

Summary

The Service Technician will diagnose, troubleshoot, and repair Ditch Witch equipment, including trenchers, drills, and vacuum excavators, while performing routine maintenance and preventative services. This role requires the ability to read schematics, use diagnostic tools, and inspect hydraulic, electrical, and mechanical systems to ensure equipment functionality. The Service Technician will document service work, communicate with customers and team members, and follow all safety procedures while maintaining a clean and organized workspace. Success in this role requires strong mechanical aptitude, problem-solving skills, and the ability to work both independently and collaboratively in a fast-paced environment.

Qualification Requirements

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications

· High school diploma or equivalent required; technical school certification in diesel mechanics, hydraulics, or a related field preferred.

· Minimum of 1-2 years of experience in mechanical repair, preferably with construction or heavy equipment.

· Valid driver’s license and clean driving record; CDL may be preferred depending on dealership requirements.

Bilingual is a plus, but not required.

Knowledge, Skills, and Abilities

· Strong mechanical aptitude with experience in hydraulic, electrical, and diesel engine systems.

· Ability to diagnose and repair equipment using technical manuals, schematics, and diagnostic tools.

· Familiarity with hand tools, power tools, and specialized diagnostic equipment.

· The ability to read and interpret electrical and hydraulic schematics

· Strong work ethic and a high level of integrity

· Great attention to detail and sound problem-solving abilities

· Heavy equipment experience is a plus

· Completion of a related technology program is a plus

· Strong problem-solving skills and attention to detail.

· Ability to work independently and as part of a team in a fast-paced environment.

· Good communication skills for interacting with customers and team members.

· Physical ability to lift up to 50 lbs. and work in various environmental conditions.

Supervisory Responsibilities

N/A

Essential Functions

· Diagnose, troubleshoot, and repair Ditch Witch equipment, including trenchers, drills, vacuum excavators, and other machinery.

· Perform routine maintenance and preventative services on equipment.

· Inspect and test equipment to ensure proper functionality before and after repairs.

· Read and interpret schematics, diagrams, and technical manuals to perform repairs accurately.

· Use diagnostic tools and equipment to identify issues with hydraulic, electrical, and mechanical systems.

· Document service work, including parts used and labor hours, in company systems.

· Maintain a clean and organized work environment, ensuring tools and equipment are properly stored.

· Communicate with customers and team members regarding service updates, equipment condition, and recommendations.

· Follow all safety procedures and guidelines while working on equipment.

· Participate in ongoing training to stay updated on new equipment, technology, and service techniques.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee must frequently stand, bend, stretch, and walk for long periods of time. Vision requirements include color vision, reading a computer monitor, managing a cellular device. The employee must be able to lift at least 50 lbs.

Work Environment Work is frequently performed inside a temperature-controlled facility. Level of noise varies in this fast-paced, busy work environment.

Disclaimer: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time.

We are a committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. In addition to federal law requirements, we complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job Type: Full-time, Overtime available

Pay: $65,000 plus based on expereince.

Benefits:

Job Type: Full-time

Pay: From $65,000.00 per year

Benefits:

Schedule:

•

Monday to Friday

Application Question(s):

Education:

Experience:

License/Certification:

Ability to Commute:

Ability to Relocate:

Work Location: In person