Nextracker Inc.

Sr Applications Engineer

San Rafael, CA

full_time

$115,000-$130,000

About This Job

Job Description

As a member of the Foundation Services team,

Sr Field Applications Engineers (FAEs)

provide R&D phase support, on-site technical and engineering field support for Nextracker’s Product Engineering teams and for customers on active project sites. The Sr FAE is responsible for successfully leading the integration of Nextracker’s innovative foundation solutions by partnering with all internal and external stakeholders quickly resolving on-site issues through effective communication and collaboration. In addition, the Sr FAE works closely with our R&D Engineering and Product Development teams by conducting structured and ad-hoc field testing of hardware and machines, providing detailed testing results, and identifying potential solutions to in-field issues that arise, supporting ongoing improvements to our technology and processes. The Field Applications Engineering role is ideal for individuals possessing formal engineering education, extensive field and construction experience, or a combination of both. If you love leading rapid development engineering in action and you like getting grease on your hands, this could be the position for you.

We Are Looking For Someone Who Demonstrates

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Customer-centric approach with every customer interaction

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Focus on resolving on-site issues while using an ‘out of the box thinking’ approach to drive innovation

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Effective and continuous communication across all stakeholders

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Strong organizational and project management skills

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Consistent collaboration while driving effective teamwork

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Desire for continuous improvement and top performance

Key Responsibilities

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Provide customers with remote and on-site technical and engineering support with the goal of successfully integrating Nextracker foundation solutions technology.

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Lead internal and external field and office-based engineering personnel working around the globe

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Envision, develop, implement and improve internal processes and tools for utilization across global teams

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Work hand in hand with Nextracker’s Product Development, Machinery Engineering, and Software Engineering teams to co-develop fantastic solutions

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Ensure customer feedback, issues, and other critical information obtained during field support is resolved when possible, escalated when necessary, and is documented and communicated back to other internal stakeholders, including Product Development and Machines team.

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Work to resolve issues on-site and in the office by utilizing effective and efficient decision-making skills to ensure technology is integrated while ensuring customer satisfaction,

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Drive technology improvement and processes using analytical engineering decisions independently and/or collaboratively with internal stakeholders and SMEs,

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Travel to provide on-site operational and technical support

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Drive the design of, implementation of, and completion of required and ad-hoc field testing of foundations solutions hardware and machinery,

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Complete on-site parts procurement, machine repair. Leverage specific skillset of other personnel internal and external as needed.

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Design, build, and implement training of equipment operators, engineers, mechanics both internal and external to the company

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Train and support on-site mechanic teams,

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Work closely with R&D Product and Machinery Engineering and Test Engineering to integrate technology, mitigate installation issues while ensuring customer satisfaction throughout the process,

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Recognize and report safety concerns. Lead team members in engineering out safety risk.

Qualifications Experience:

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7+ years of experience in field engineering, applications engineering, product development, mechanical engineering or a related technical field

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Experience working in the renewable energy sector preferred

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Hands-on experience with heavy machinery, foundation installation, or construction site operations

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Proven track record of resolving on-site technical issues and providing engineering field support

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Experience in customer-facing roles, providing direct technical support and troubleshooting

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Management experience preferred

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Experience with both hardware and software tools.

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Very strong computer skills required

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Survey or GPS equipment experience preferred

Education

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Technical certificate in heavy machinery engineering or construction, such as a CCA, CCM, Certified Crane Operator Certification, or Assistive Design Certificate

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Bachelor’s degree in civil engineering, Mechanical Engineering, Structural Engineering, Construction Management, or a related technical discipline

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Advanced degree in Engineering, Software development, or other technical field preferred

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Equivalent work experience in field engineering or construction may be considered in place of a formal degree

Knowledge

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Strong understanding of engineering principles, geotechnical considerations, and structural analysis

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Familiarity with construction site safety regulations, best practices

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Knowledge of solar tracker systems, foundation installation techniques, and pile driving equipment

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Understanding of mechanical and electrical components related to foundation machinery

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Proficiency in reading and interpreting engineering drawings, technical specifications, and site plans

Skills

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Technical Problem-Solving: Ability to diagnose and resolve on-site technical issues efficiently

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Communication & Collaboration: Strong verbal and written communication skills to effectively interact with internal teams, customers, and subcontractors

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Project Management: Ability to manage multiple tasks, prioritize field activities, and ensure timely issue resolution

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Hands-on Mechanical Aptitude: Capability to troubleshoot and repair field equipment and machinery

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Training & Support: Experience conducting technical training for customers and field operators

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Adaptability & Innovation: Ability to think critically and apply innovative solutions to field challenges

Nextracker offers a comprehensive benefits package. We provide health care coverage, dental and vision, 401(K) participation including company matching, company paid holidays with unlimited paid time off, generous discretionary company bonuses, life and disability protection and more. Employees in certain positions may be eligible for stock compensation. All plans are in accordance with relevant plan documents. For more information on Nextracker’s benefits please view our company website at www.nextracker.com.

Pay is based on market location and may vary based on factors including experience, skills, education and other job-related reasons. The annual salary range for this position is $115,000.00-130,000.00

NEXRSR

At Nextracker, we are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants, as well as strategic services to capture the full value of solar power plants for our customers. Our talented worldwide teams are transforming PV plant performance every day with smart technology, data monitoring and analysis services.

For us at Nextracker, sustainability is not just a word. It's a core part of our business, values and our operations. Our sustainability efforts are based on five cornerstones: People, Community, Environment, Innovation, and Integrity. We are creative, collaborative and passionate problem-solvers from diverse backgrounds, driven by our shared mission to provide smart solar and software solutions for our customers and to mitigate climate change for future generations.

Nextracker is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Culture is our Passion

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