Tidy My Place and Freedom One

Team Success Coordinator

Chicago, IL

Part-time

$47,840-$52,000

About This Job

Overview

TMP Janitorial is a rapidly growing, family-operated small business that provides cleaning services for commercial spaces. We are seeking a reliable and people-focused Team Success Coordinator to help us build and support a strong, skilled crew.

In this role, you’ll provide leadership and hands-on support to both current (30+ team members) and new employees, empowering them to consistently deliver exceptional service to our clients.

This position blends elements of hiring & training, field operations and team care—perfect for someone who is organized, self-motivated, creative, and flexible, with a heart for people and a knack for problem-solving.

Location: Chicago and surrounding suburbs

Hours: Part-time to start (15–20 hrs/week), with potential for growth.

Schedule: Must have availability between 3:30 - 7:30 PM on most weekdays.

Key Responsibilities

Hiring & Onboarding & Continual Training

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Advise on information needed for job postings according to field needs.

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Conduct phone and in-person interviews.

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Coordinate on-site working interviews with potential candidates and current employees.

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Conduct onboarding of new hires including field training and policies review.

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Order uniforms, ID badges, and other onboarding materials

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Maintain records of trainings completed or recommended per location per employee

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Recommend training and development opportunities to leadership for overall improvement of company and team

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Facilitate group training and onboarding sessions as needed

Team Support & Field Oversight:

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Serve as point of contact for team call-offs and assist in rescheduling coverage ensuring every shift is covered with as much notice as possible.

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Identify staffing gaps and work with Operations Director to create new positions as needed to avoid future staffing shortages.

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Coordinate and conduct regular job site visits to:

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Ensure quality of work

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Provide support and coaching to team members

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Drop off supplies as needed including overseeing system for all sites to have regularly laundered towels and mop heads.

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Assist with repairs of vacuums or document and report further maintenance issues to Operations Director.

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Maintain inventory of supplies and support logistics for site needs

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Maintain strong communication with team members to ensure they have what they need to succeed. Reply to team requests in a timely manner.

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Communicate with suppliers/vendors to order supplies and investigate new solutions to cleaning issues

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Be the on-site team lead for multi-person crews on projects such as post-construction, floor work and move-in deep cleans

Client Interaction & Quality Control:

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Work with Operations Director to help resolve issues reported by clients with professionalism and urgency.

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Possibly assist with new account walkthroughs and offer expertise on staffing considerations.

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Collaborate with TMP leadership on team development strategies.

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Represent TMP Janitorial with integrity and care during all client interactions.

Qualifications:

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Spanish fluency is required

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Experience in the janitorial field is a strong plus

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Prior experience in HR, recruiting, or team support preferred

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Comfortable working both in the office and in the field

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Strong communication, problem-solving, and organizational skills

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Comfortable using a computer and web based applications such as Swept to monitor time and attendance and pull reports

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Valid driver’s license and reliable transportation (mileage reimbursement available)

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Strong phone and text communication skills (cell phone stipend available)

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At least 3 hours available each weekday between 3:30 and 7:30 PM.

What We Offer:

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A supportive, mission-driven team culture

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Flexible hours and opportunities to grow into a leadership position

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A chance to make a meaningful difference in the lives of our team and clients

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Pay time off and Paid sick time

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Mileage reimbursement

Job Type: Part-time

Pay: $23.00 - $25.00 per hour

Expected hours: 15 – 20 per week

Benefits:

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Flexible schedule

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Paid time off

Schedule:

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Monday to Friday

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On call

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Weekends as needed

Application Question(s):

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Do you have a car that could use to commute between locations? (mileage reimbursement available)

Experience:

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Janitorial: 1 year (Preferred)

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HR, recruiting, or team support : 1 year (Preferred)

License/Certification:

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Driver's License (Required)

Ability to Commute:

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Chicago, IL 60638 (Required)

Work Location: In person

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