Technical Analyst IT

LocationPlymouth Meeting, PA
Job TypeFull-time
Salary$95,200-$142,800

About This Job

Who We Are: We're powering a cleaner, brighter future.

Exelon is leading the energy transformation, and we're calling all problem solvers, innovators, community builders and change makers. Work with us to deliver solutions that make our diverse cities and communities stronger, healthier and more resilient.

We're powered by purpose-driven people like you who believe in being inclusive and creative, and value safety, innovation, integrity and community service. We are a Fortune 200 company, 19,000 colleagues strong serving more than 10 million customers at six energy companies - Atlantic City Electric (ACE), Baltimore Gas and Electric (BGE), Commonwealth Edison (ComEd), Delmarva Power & Light (DPL), PECO Energy Company (PECO), and Potomac Electric Power Company (Pepco).

In our relentless pursuit of excellence, we elevate diverse voices, fresh perspectives and bold thinking. And since we know transforming the future of energy is hard work, we provide competitive compensation, incentives, excellent benefits and the opportunity to build a rewarding career.

Are you in? Primary Purpose:


PRIMARY PURPOSE OF POSITION

Provide technical and leadership expertise for the IT Systems that support the Exelon Utilities Electric Business. These applications include Real Time SCADA and plant control systems, as well as non-Real Time systems on a variety of operating systems and platforms. Provide IT teams and business personnel with technology solutions by weighing advantages of technology standards, market availability of products, risks and benefits of technology to meet business/IT needs. Expected to work under minimal supervision. Position may be required to work extended hours for coverage during storms or other energy delivery emergencies.


Primary Duties:


PRIMARY DUTIES AND ACCOUNTABILITIES

Provide technical expertise and/or engineering support for maintaining performance and reliability of key IT solutions (including maintaining the teams to support coverage for Electric Distribution and Substation SCADA control devices. Maintain adherence to Exelon Security standards, including the Security Controls program, and participation in Security reviews, audits, isolation exercises and other security related items and maintain adherence to all Exelon Security Standards for OT field devices related to Electric Distribution and Substation Automation. Contribute to project technical architecture design and development and provide support to resolve application issues. (40%)

Assist IT Architecture and Engineering community in planning the introduction of new technologies and/or identifying the most appropriate technology choices to accomplish goals by utilizing Exelon's standard governance process as outlined in the Management Model. Continuously upgrade applications to Exelon and Industry based standards including server and database upgrades, infrastructure upgrades and ensure appropriate implementation of technology both within the production and the development environments. (15%)
Build and maintain knowledge of new technologies or technology opportunities and assist in analysis of their use for business and/or IT clients. (15%)
Identify and provide Business and IT data on IT trends and issues. Participate in IT architecture review and standards setting. Assist in the development of white papers, conducting presentations as needed to explain why a technology is being recommended by IT. (15%)
Maintain and enhance engagement with business and IT partners, maintain and manage vendor relationships for support vendors including vendor access, ticket management, problem escalation and resolution, and assist with contract management. (10%)
Maintain technical knowledge and business acumen within own discipline or function and maintain excellent working relationships with Business Users through regular communications and task assistance. (5%)


Job Scope: JOB SCOPE

Maintain deep knowledge of technology and its application across Exelon
Promote knowledge via seminars, presentations and publications within IT and Exelon
Participate in technological innovation to drive new business opportunities and solve complex business problems
Work under minimal supervision.


Minimum Qualifications: MINIMUM QUALIFICATIONS

Bachelor's degree in Computer Science or related discipline and 4-7 years' experience, or in lieu of a degree, 6-9 years combination of education and work experience.
Broad technical expertise with deep technical knowledge in at least one area: Strong knowledge of the Process Controls industry and the technology associated with that industry, Software support experience within an application support environment (primarily .NET, Server � S2012/S2016/S2019, Windows 7/10), SSIS,SQL.
Excellent communications skills - Able to effectively communicate highly technical information in nontechnical terminology (written and verbal).
Understanding of change management principles associated with new technology implementations.
Demonstrated leadership ability
Understanding of project management principles


Preferred Qualifications:


PREFERRED QUALIFICATIONS

Technical certification in Technical Area of Specialty
Demonstrated ability to implement process enhancements and efficiencies including technology and performance.
Knowledge of the Utilities Business, including the regulations associated with it is strongly preferred.
Prior Technical Lead experience is preferred.
Knowledge of the Utilities Industry is preferred, especially Electric Utility Operations
Knowledge of process control technology including RTU's, PLC's and communication/control protocols is preferred
Knowledge and experience working with High-Availability SCADA control applications is preferred


Benefits: Benefits

Annual salary will vary based on a candidate’s skills, qualifications, experience, and other factors: $95,200.00/Yr. – $130,900.00/Yr.
Annual Bonus for eligible positions: 15%
401(k) match and annual company contribution
Medical, dental and vision insurance
Life and disability insurance
Generous paid time off options, including vacation, sick time, floating and fixed holidays, maternity leave and bonding/primary caregiver leave or parental leave
Employee Assistance Program and resources for mental and emotional support
Wellbeing programs such as tuition reimbursement, adoption and surrogacy assistance and fitness reimbursement
Referral bonus program
And much more

Note: Exelon-sponsored compensation and benefit programs may vary or not apply based on length of service, job grade, job classification or represented status. Eligibility will be determined by the written plan or program documents.

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