Technical Lead, Site Reliability Engineering SRE

LocationEdmonton, AB
Job TypeFull-time

About This Job

ATCO is energetic and passionate about what we do. Because of our continued expansion, we seek candidates who share our vision, values and commitment to world class customer service. We make our customers happy! Caring, Collaboration, Integrity and Agility all play into our larger purpose


Do you excel in an environment where motivated, high-performing teammates inspire each other to reach new heights? Our team embodies positive energy, shared goals, and an unwavering commitment to excellence. Together, we strive to bring out the best in one another while delivering outstanding experiences for our customers.


ATCO is seeking an outstanding team member to join us as our Technical Lead, Site Reliability Engineering SRE. You will work directly with cross-functional teams including development, product management, operations, security, and our customers. Your primary focus will be on ensuring reliable system performance.


What Else You Get To Do

Establish SRE best practices for automation, monitoring, response and system reliability to improve efficiency and reduce manual intervention.
Define service level objectives and key performance indicators, then execute strategies for effective system operation.
Prioritize incidents, features, and reliability improvements, balancing technical debt with product development.
Develop, implement and maintain scalable solutions to ensure system uptime and performance.
Lead the adoption of new technologies and practices to enhance reliability and efficiency.
Collaborate with development teams to ensure the reliability and performance of new features and services.
Identify and address performance bottlenecks and reliability issues.
Communicate effectively with stakeholders, providing regular updates on system health and reliability metrics.


Who You Are:

Bachelor’s degree in computer science, information technology, or a related field and or equivalent work experience is preferred
Business mindset with very good numerical & analytical skills, and project management skills with the ability to manage multiple projects, creating efficiencies and economies of scale
Excellent analytical and problem-solving skills, excellent organizational and planning skills and an improvement-focused mind able to challenge the norm
8+ years of system management and Site Reliability Engineering and Software engineering work experience, including hands-on technical management building software solutions :
+ Cloud platforms, specifically GCP, Azure and Oracle Cloud + Working with monitoring and observability tools, specifically Dynatrace would be considered an asset + Creating and managing CI/CD pipelines + DevOps practices
Demonstrated experience building and maintaining relationships with team members, customers, colleagues, vendors and practically anyone else you meet. Well-honed people skills and business finesse are essential.
In depth understanding of Agile methodologies
Communication skills are critical. Both verbal and written communication skills will be essential in producing the results required for the role.
Project management and organizational skills, with ability to multi-task.
Experience coding in one of the following languages: Javascript, Python, and/or Java
Proven experience leading and mentoring technical teams


What We Offer:

A culture based on caring, integrity, agility, collaboration, and striving for excellence
Competitive compensation
Flex benefits
Tuition assistance program
Training and mentorship programs
Charitable donation matching

Always there. Anywhere. That’s us! A team committed to delivering inspired solutions for a better world. We care for our communities and each other, and we are committed to showing up for those who need us. We value and encourage diversity, and we have the courage to do the right thing, even when it’s hard.


We would like to thank everyone for their application; however, only those being considered for an interview will be contacted. Successful candidates may be required to complete a criminal background check and others screening as needed for the position.


Canadian Utilities is part of ATCO Ltd. ATCO delivers inspired solutions for a better world. We are a diversified global corporation with investments in the essential services of Structures & Logistics, Utilities, Energy Infrastructure, Retail Energy, Transportation and Commercial Real Estate. Learn more about how we build communities, energize industries and deliver customer-focused solutions like no other company in the world at www.atco.com.

At ATCO, we support a diverse and inclusive environment that values the contributions and perspectives of everyone on the ATCO team. We believe the ATCO team is the foundation of our business and our most valuable asset across our global operations. Without each team members’ unique skills, strengths, and knowledge, we simply wouldn’t be able to achieve our fundamental vision of delivering life’s essential services to our customers around the world.

ATCO is an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.



#Software engineering


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