Tristate Armature

Counter Sales

LocationOsceola, AR
Job Typefull_time

About This Job


Job Summary:

We are seeking a motivated and customer-focused Counter Sales Associate

to join our team at our electrical supply store. The ideal candidate will possess a strong knowledge of electrical products and a passion for providing excellent service. In this role, you will be the first point of contact for customers, assisting them with product inquiries, order placement, and ensuring a seamless purchasing experience.


Key Responsibilities:

Greet and assist customers in a professional and friendly manner at the sales counter

Provide accurate information on product specifications, pricing, and availability
Assist customers in selecting the appropriate electrical products for their needs
Process sales transactions using POS systems and handle cash, credit, and other forms of payment
Prepare sales quotes, special orders, and back orders as needed
Maintain an organized and clean counter area and showroom
Collaborate with the warehouse team to ensure prompt order fulfillment
Stay informed about new products, features, and industry trends
Follow up with customers to ensure satisfaction and encourage repeat business
Support outside sales representatives with quotes and order processing


Qualifications:

High school diploma or equivalent; technical or trade school background is a plus
Minimum of 1-2 years of sales or customer service experience, preferably in the electrical supply or construction industry
Knowledge of electrical products and terminology strongly preferred
Strong communication and interpersonal skills
Proficiency with computers, POS systems, and basic Microsoft Office applications
Ability to work in a fast-paced environment and multitask effectively
Dependable, punctual, and able to work flexible hours as needed
Ability to exemplify Tristate's Core Values:
Desire to Succeed
Always Positive
Do the Right Thing
Values our Reputation
Authentically Humble Yet Hungry


Physical Requirements:

Ability to stand for extended periods
Occasionally lift and carry products weighing up to 50 lbs
Must be able to occasionally bend, kneel, twist, and perform other physical movements as required to retrieve or stock products
Comfortable working in a warehouse and retail store environment


Benefits:

Competitive hourly wage or salary (based on experience)
Health, dental, and vision insurance
401(k) plan with company match
Paid time off and holidays
Opportunities for training and career advancement

The salary, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.

Tristate Armature is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Tristate is also a certified TN Drug Free Workplace.

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