Job Summary:
We are seeking a motivated and customer-focused
Counter Sales Associate
to join our team at our electrical supply store. The ideal candidate will possess a strong knowledge of electrical products and a passion for providing excellent service. In this role, you will be the first point of contact for customers, assisting them with product inquiries, order placement, and ensuring a seamless purchasing experience.
Key Responsibilities:
•Greet and assist customers in a professional and friendly manner at the sales counter
•Provide accurate information on product specifications, pricing, and availability
•Assist customers in selecting the appropriate electrical products for their needs
•Process sales transactions using POS systems and handle cash, credit, and other forms of payment
•Prepare sales quotes, special orders, and back orders as needed
•Maintain an organized and clean counter area and showroom
•Collaborate with the warehouse team to ensure prompt order fulfillment
•Stay informed about new products, features, and industry trends
•Follow up with customers to ensure satisfaction and encourage repeat business
•Support outside sales representatives with quotes and order processing
Qualifications:
•High school diploma or equivalent; technical or trade school background is a plus
•Minimum of 1-2 years of sales or customer service experience, preferably in the electrical supply or construction industry
•Knowledge of electrical products and terminology strongly preferred
•Strong communication and interpersonal skills
•Proficiency with computers, POS systems, and basic Microsoft Office applications
•Ability to work in a fast-paced environment and multitask effectively
•Dependable, punctual, and able to work flexible hours as needed
•Ability to exemplify Tristate's Core Values:
•Authentically Humble Yet Hungry
Physical Requirements:
•Ability to stand for extended periods
•Occasionally lift and carry products weighing up to 50 lbs
•Must be able to occasionally bend, kneel, twist, and perform other physical movements as required to retrieve or stock products
•Comfortable working in a warehouse and retail store environment
Benefits:
•Competitive hourly wage or salary (based on experience)
•Health, dental, and vision insurance
•401(k) plan with company match
•Paid time off and holidays
•Opportunities for training and career advancement
The salary, and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, subject to applicable law.
Tristate Armature is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law. Tristate is also a certified TN Drug Free Workplace.