Fehring Ornamental Iron Works

Fabrication Shop Counter Sales

Rochester, IL

Full-time

$41,600-$62,400

About This Job

The Ideal Candidate focuses on customer service, order processing, and basic sales skills within a manufacturing environment. The job involves assisting customers with product inquiries, taking orders, processing transactions, and maintaining a clean and organized workspace. It also includes assisting customers with technical aspects of the products, such as materials, specifications, and applications. Key Responsibilities:

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Customer Service: Greet customers, listen to their needs, and answer their questions about products and services.

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Order Processing: Take orders, enter them into a system, and ensure accuracy.

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Sales: Identify customer needs, recommend appropriate products, and close sales.

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Inventory Management: Monitor stock levels, restock items, and maintain a clean and organized sales area.

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Technical Assistance: Provide technical information about products, including materials, applications, and specifications.

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Cash Handling: Process payments, reconcile cash, and follow established procedures.

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Communication: Communicate effectively with customers, both in person and over the phone, and collaborate with other team members.

Skills and Qualifications:

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Customer Service Skills: Ability to interact with customers in a friendly, helpful, and professional manner.

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Sales Skills: Understanding of sales principles, customer needs identification, and closing techniques.

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Computer Skills: Proficiency in using order management systems, inventory tracking software, and Microsoft Office applications.

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Technical Knowledge: Basic understanding of fabrication processes, materials, and product applications.

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Communication Skills: Ability to communicate effectively both verbally and in writing.

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Organizational Skills: Ability to maintain a clean and organized workspace, manage inventory, and process orders accurately.

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Mathematical Skills: Ability to perform basic calculations for pricing, discounts, and order quantities.

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Problem-solving Skills: Ability to handle customer inquiries, resolve issues, and find solutions.

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High school diploma or equivalent:

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Previous sales or customer service experience:

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

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401(k)

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401(k) matching

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Paid time off

Shift:

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8 hour shift

Ability to Commute:

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Rochester, IL 62563 (Required)

Ability to Relocate:

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Rochester, IL 62563: Relocate before starting work (Preferred)

Fabrication Shop Counter Sales

About This Job

Skills and Qualifications:

Job Type: Full-time

Pay: $20.00 - $30.00 per hour

Expected hours: 40 per week

Benefits:

Shift:

•8 hour shift

Ability to Commute:

Ability to Relocate:

Work Location: In person

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