Customer Service Lead

Job Title: Customer Service Lead

LocationDenver, CO

CompanySimpleSUB Water

TypeFull-time, salary ($50k - $65k based on experience)

About Us

At SimpleSUB Water, we're on a mission to redefine water management through innovation, transparency, and conservation. Our journey began with the vision of creating solutions that help our customers save water, money, and time. Joining SimpleSUB means becoming part of a team dedicated to making a real impact. As a small business, we value individuals who thrive on collaboration, take ownership, and bring creative ideas to the table. If you're excited about being part of a fast-growing company where you can grow and shape your role, we'd love to meet you.

The Role

As our Customer Service Lead, you will be the cornerstone of our customer success strategy. In this role, you'll ensure every customer interaction reflects our commitment to excellence and conservation. Your work will directly impact customer satisfaction, operational efficiency, and company growth.

This is a unique opportunity to step into a pivotal position where you’ll collaborate closely with our Head of Operations and take ownership of projects that improve the customer journey, optimize processes, and contribute to our mission of sustainability.

Key Responsibilities

Qualifications

What We Offer

Why Join SimpleSUB?

At SimpleSUB Water, we don’t just hire employees; we foster a team that shares our passion for creating a better future. If you’re a go-getter who thrives on challenges, enjoys collaborating, and wants to grow with a company committed to sustainability, we’d love to hear from you.

How To Apply

Submit your resume and a brief cover letter explaining why you're excited about this opportunity to jobs@simplesubwater.com. Applications will be reviewed on a rolling basis.

Let’s shape the future of water management—together.