Customer Service Representative/Front Desk

Benefits:

We Offer

Job Summary

Window World Customer Service Representatives (CSR) will work with both current and potential customers in a variety of tasks. Day-to-day, CSRs will maintain the front desk, manage a high volume of inbound/outbound calls and work within a customer relations management CRM to schedule appointments and record customer data. CSRs must be energetic and positive with a customer-first mentality to create positive experiences for all Window World customers. Familiarity with the local tri-state area is a plus.

Company Overview

Window World is the largest exterior remodeler in the United States and we are looking for highly motivated professionals to offer a best-in-class customer experience in support of our wide array of residential exterior remodeling products. Our energy-efficient products are backed by industry-leading warranties, and we offer exceptional attention to detail and customer care. Our mission is simple: to combine exceptional quality and workmanship with superior service at affordable prices.