Customer Service Representative - Tier 2

Columbia Power & Water Systems (CPWS) is a public utility proudly serving the citizens of Columbia and Maury County Tennessee since 1939. CPWS has an open Customer Service Representative – Tier 2 position. The CSR – Tier 2 is responsible for assisting customers applying for service connections and disconnections for CPWS service; fully managing all the needs for customers desiring service with CPWS; and promoting broadband internet sales.

The primary duties & responsibilities of this position include:

Qualified candidates should be able to:

Education, Experience, and Qualifications:

Compensation package: CPWS offers competitive compensation and benefits package that includes health, dental, long-term disability and life insurance and a 401(k) contribution.

To apply, please visit our website: cpws.com/employment.

Additional information: This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that additional and/or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, workload, rush jobs, or technological developments). This job ad does not constitute a written or implied contract of employment.

Job Type: Full-time

Expected hours: No less than 40 per week

Benefits:

Shift:

•

Day shift

Work Location: In person