Front Desk and Sales Associate

Responsibilities:

- Greet and welcome guests in a friendly and professional manner

- Check-in and check-out guests, ensuring accuracy of information

- Answer phone calls and provide information to guests or direct calls to appropriate departments

- Handle guest requests and complaints, resolving issues promptly and effectively

- Process payments and maintain accurate records of transactions

- Maintain a clean and organized front desk area

- Assist with reservations and bookings as needed

- Provide excellent customer service to ensure guest satisfactio

- input and call leads when generated

- Sale merchandise, packages, and memberships (10% commission on all sales)

Experience:

- Previous experience in a customer service role is preferred

- Strong time management skills to handle multiple tasks efficiently

- Ability to communicate effectively in English, both verbally and in writing

- Fluency in Spanish is a plus, as we cater to a diverse clientele

- Basic math skills for handling payments

- Experience in sales, particularly in services and membership sales

- Ability to sell products or services to guests

We offer competitive pay rates, commissions and opportunities for career growth within our organization. If you are a motivated individual with excellent communication skills and a passion for providing exceptional customer service, we would love to hear from you.

Job Type: Part-time

Pay: $15.00 per hour

Expected hours: 20 – 35 per week

Benefits:

Shift:

Work Location: In person