Insight Association Management

Part-time Administrative Assistant

Lantana, TX

Part-time, Full-time

$37,440-$39,520

About This Job

Job Overview:

The HOA Administrative Assistant must understand the importance of providing outstanding customer service and be able to interact effectively with owners. The HOA Administrative Assistant must have detailed knowledge of governing documents (DCCR’s, Bylaws and Design Guidelines) and a willingness to learn and grow. This position requires a high level of technical proficiency and accuracy.

General Responsibilities:

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Answer phones and take accurate messages as needed.

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Greet and assist owners and guests, providing excellent customer service.

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Managing incoming and outgoing mail.

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Maintain organized online filing system for HOA documents, including contracts, correspondence, and meeting minutes.

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Assist with coordination and preparation of all community-related meetings, including Board meetings and Annual meetings, to include attendance as needed.

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Assist with various forms of communication to owners, including flyers, emails, letters, website etc.

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Maintain/distribute community access cards for all new owners, renters and replacement cards as needed.

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Assist homeowners with amenity reservations/usage.

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Provide future assistance to HOA group committees as may be called upon.

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Manage applicable Databases, update website, post flyers and announcements. Assist owners on navigating the HOA website portal.

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Order and organize necessary office supplies for the day-to-day operations.

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Support the handling of homeowners/tenant requests received by telephone, in person, in writing, in email or via the HOA portal in accordance with the regulations established by the governing documents and the Board of Directors.

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Provide administrative support to the Property Manager.

Experience

The ideal candidate should have:

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Proven experience in the HOA field or an administrative role similar capacity.

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Strong computer literacy skills, including proficiency in Microsoft Office.

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Excellent organizational skills with keen attention to detail.

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Effective time management abilities to handle multiple tasks simultaneously.

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Excellent written and verbal communication skills.

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Customer-service mindset, underscored by the ability to collaborate effectively and sustain poise during high demand periods.

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A commitment to maintaining confidentiality and professionalism in all interactions while exhibiting a warm and welcoming demeanor.

Join our team and contribute to maintaining the harmony and standards of our community while providing exceptional service and support to our homeowners.

Qualifications and Requirements:

Education/Training: High School diploma or equivalent. Previous experience in the HOA field or office administrative field preferred.

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 20 – 30 per week

Schedule:

•
Monday to Friday

Ability to Commute:

•

Lantana, TX 76226 (Preferred)

Ability to Relocate:

•

Lantana, TX 76226: Relocate before starting work (Preferred)

Work Location: In person

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About This Job

Job Overview:

General Responsibilities:

Qualifications and Requirements:

Job Types: Full-time, Part-time

Pay: $18.00 - $19.00 per hour

Expected hours: 20 – 30 per week

Schedule:

•Monday to Friday

Ability to Commute:

Ability to Relocate:

Work Location: In person

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