LIBERTY

Specialist, Outage Management

LocationJoplin, MO

About This Job

Our purpose is sustaining energy and water for life, and it is demonstrated in everything we do as a business, and as an employee team.

At Liberty, we hire passionate people who care about doing the right thing for our customers. We are entrepreneurial, creative, and outcome-focused. Here, your natural talent and achievements will flourish in an inclusive environment of teamwork, trust and continuous learning. We are always pursuing excellence to exceed our ambitions goals, rewarding both the goal outcome and how we achieve it.


Purpose

The Outage Management Specialist will manage the work stream associated with customer outages and other emergencies to quickly and effectively remediate the issues to maintain Liberty’s reliability and safety of the transmission and distribution systems. Incumbent will be responsible determining the area of the outage and communicate the information to responders as well as assist in managing the communication to the impacted customers. Incumbent will be responsible for appropriate internal communication requirements associated with events to keep management informed of evolving system conditions. Incumbent will be responsible for communicating emergency information associated with Liberty’s transmission and distribution system to responders and the creation the orders for the tasks.


Accountabilities

Manage the outage management system to maintain system configuration for accurate outage prediction and restoration.

Manage outages or other reported emergencies efficiently to quickly restore outages or mitigate emergency situations.
Create work orders for outages or other emergency crew assignment to track the progress and cost of the response.
Post outage review to verify outage impact, restoration time, and restoration costs were accurately recorded.
Verify accuracy of information provided to customers regarding Liberty’s response.
Monitor field employees progress and welfare during restoration events.
Provide for internal correspondences as appropriate for evolving system issue
Education and Experience

High School Education

Working knowledge of an electrical transmission and distribution system.
Working knowledge of the components associated with a transmission and distribution system Skills
Strong written and verbal communication skills.
Strong analytical and problem-solving skills
Ability to stay calm during stressful situations
Solid computer skills
Algonquin Power & Utilities Corp. is a growing renewable energy and utility company with over $15 billion of assets across North America and internationally.

For more than 30 years, Algonquin has demonstrated an unwavering commitment to delivering clean energy and water solutions. Our rapid growth has led both our regulated utility services and renewable energy business groups into different geographies and commodities, but our purpose remains unchanged – Sustaining Energy and Water for Life.

Through our operating business (Liberty), we provide regulated electricity, water, and natural gas utility services to over 1 million customer connections, primarily in North America. And, our growing portfolio of clean, renewable wind, solar, hydro and thermal power generation facilities represent over 3 GW of renewable generation capacity in operation and under construction.

With our robust, diversified, and growing presence in communities across North America and internationally, we are continually demonstrating our “Think Global, Act Local” business model.


What we offer


Company funded Pension program


401k with Company match


Full insurance benefits (health/dental/vision/life)

Collaborative environment with a genuine flexible working policy


Share purchase/match plan


Defined Contribution savings plan


Top Talent Program


Volunteer paid days off


Employee Assistance Program


Achievement fund



We are focused on building a diverse and inclusive workforce. If you are excited about this role and are not certain you meet the all the qualification requirements, we encourage you to apply to further investigate the opportunity.

We are an equal opportunity employer and value each person’s unique background, diversity, experiences, perspectives and talents. Full participation of all employees in a safe, healthy and respectful environment is key to individual and company success. We are committed to fully utilizing the abilities of all of our employees and expect each of our employees to honor this commitment in their daily responsibilities.


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