Supervisor, Corporate Security Operations Center (CSOC)

Responsibilities

The Supervisor, CSOC will supervise CSOC T1 personnel and has overall responsibility for the performance of CSOC Operations. The Supervisor is responsible for ensuring staff responds per procedure to calls for service, information requests, alarms, and event and incident notifications and support via the radio phone, ticketing system, chat and e-mail. The Supervisor plays a key role in creating a culture focused on safety, security, service excellence, and continuous improvement for the team.

Position Specific Responsibilities/Accountabilities:

1. Oversee Operations Center

2. Coordinate Security Operations Center Operational Changes

3. Leadership and Collaborative Efforts

4. Metrics and Reporting

5. Effectively apply OPPD's Management Leadership Practices (MLP's) in planning and assigning the work of staff members. Build and maintain a competent team through effective recruiting, selection and ongoing development.

- Supervisory Planning - Determine how to achieve the goals of the unit/team through effective metrics development, individual task assignment, seeking input from your team, and employee development.

- Supervisory Meetings - Conduct managerial meetings with staff on a regular and predictable schedule to provide coaching opportunities/ context setting/ development/ clarity of task / feedback

- Coaching/Feedback for Competency of Role - Provide coaching and feedback opportunities to staff to continuously improve their competency in the work of their role.

- PPR/PEA - Conduct and complete performance appraisal conversations and documentation requirements per defined schedule.

Qualifications

Required:

Desired:

Closing Statement

Salary Grade: S4

Base: $$88,546

Midpoint: $110,682

At Omaha Public Power District, we're passionate about three things: power, the people who make it, and the people who rely on it.

WE ARE: Where the Light Starts. OPPD is the 12th-largest public power utility in the U.S., serving over 850,000 people across 5,000 square miles and 13 counties.

WE'RE COMMITTED TO: Each other and the people we serve. This commitment drives us. We're dedicated to providing our communities with affordable, reliable, and environmentally sensitive energy services today, tomorrow, and well into the future.

OUR JOB: To provide power with a purpose. We have real impact - on people's lives, on the environment, and on the future of energy. We're always looking for bright, capable people who want an opportunity to lead from where you are - wherever you are - and know that your ideas will be heard. If you want to be a source of real, positive change for the community and the people who live in this region, then working for a company acknowledged for caring about these same things is likely a priority for you as well.

Org Marketing Statement

EOE: Protected Veterans/Disability

How To Apply

Apply online at www.oppd.com on or before .

Recruiter: Scott Green - smgreen@oppd.com #LI-SG

PLEASE NOTE - Your application has not been submitted unless you have applied for a specific requisition. If you have not chosen a specific opening, your application will remain in 'DRAFT' form and will not be viewed by our Human Capital staff.