Eversource Energy

Supervisor - Facilities Operations

LocationSpringfield, MA
Job TypeFull-time

About This Job

This position is responsible for ensuring the timely maintenance, operations and improvements of facility systems throughout the Company. Also responsible for the physical security of assigned properties and ensuring an environmentally safe and secure workplace environment for employees. This position ensures that all assigned properties and operating systems are functional, maintained and in compliance with local, state and federal codes. Provides internal office support to Company departments.


Essential Functions:

Oversees maintenance, operations and improvements to the electrical, plumbing, structure and HVAC systems at assigned facilities.
Oversees maintenance of grounds including landscaping, parking facilities, snow removal and vegetation control.
Provides internal office support to Company departments and personnel including office furniture setups and arrangements, support of departmental moves, delivery of equipment, recycling of reusable materials and air quality control.
Maintains security of assigned facilities including maintenance of fences, gates, external doors, locking devices, electronic access equipment and video monitoring equipment.
In collaboration with other supervisors, ensures that emergency storm plans are in place to support the timely restoration of customer service.


Technical Knowledge/Skill/Education/Licenses/Certifications:


Technical Knowledge/Skill:

Technical knowledge in a facilities management operation
Ability to use MS Office Applications (Excel, Word, Etc.)
Spoken and written communication skills including the ability to communicate effectively with others


Education:

Bachelor’s degree in Engineering or related discipline required


Experience:

Five to ten years related facilities management


Working Conditions:

Must be available to work emergency restoration assignment as required.
Must be available to travel between MA/CT/NH as necessary.


Leadership Behaviors/Competencies:


Set and Communicate Direction and Priorities

Communicate priorities and goals (company, department, team)
Show how employee’s work fits in
Provide business updates, news
Communicate, communicate, communicate


Build Trusting Relationships

Role model honesty/integrity in communication and action
Balance “getting results” with concern for individual needs
Have honest dialogue with employees; get to know them


Manage and Develop People

Set realistic performance objectives and expectations
Give ongoing, honest feedback; coach for success
Recognize good performance
Visit crews in the field
Remove obstacles to day-to-day performance
Provide tools, information, training


Foster Teamwork and Cross-functional Collaboration

Encourage cooperation/remove obstacles between work groups/departments
Encourage collaboration/peers helping peers


Create a Diverse, Inclusive Workforce

Ask for employee input on work process/practice improvements and before implementing change that will affect them
Encourage ideas


Lead Change

Deliver effective, positive communications about change to your team
Exhibit a “can-do” attitude to successfully implement changes in priorities and work processes
Respond positively to new demands or circumstances


Focus on the Customer

Ensure that everyone on the team understands our customer promise and provides superior customer service
Be a role model for the team on delivering superior customer service

Eversource offers a competitive total rewards program. Check out our careers site for an overview of our benefits programs. Salary is commensurate with your experience. This position is eligible for a potential incentive. The annual salary range for this position is:


$111,470.00-$123,850.00


Worker Type:


Regular


Number of Openings:


1


EEO Statement

Eversource Energy is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, sex, sexual orientation, gender identity, national origin, religion, disability status, or protected veteran status.


VEVRRA Federal Contractor


Emergency Response:

Responding to emergency situations to meet customers’ needs is part of every employee’s role. If employed, you will be given an Emergency Restoration assignment. This means you may be called to assist during an emergency outside of your normal responsibilities, work hours and location.

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