Test & Field Service Manager

Description ROLE AND RESPONSIBILITIES

We are seeking an experienced and proactive Manager to lead our Test Technician and Field Services teams with a unified, hands-on approach. This role is responsible for ensuring product quality, customer satisfaction, and operational efficiency by integrating testing and field service efforts. By focusing on robust pre-shipment testing, we aim to minimize field issues and enable the Field Services team to shift from reactive support to revenue-generating activities such as commissioning, upgrades, and customer training.

The ideal candidate will have strong leadership skills, a passion for operational excellence, and hands-on experience in manufacturing environments involving testing, commissioning, and field service. This is a critical role that ensures alignment between factory output and field performance while enhancing customer experience and lifetime value.

Requirements QUALIFICATIONS: Required

Preferred

Benefits

Additional Notes

You will be eligible to receive an annual bonus based on company performance and EBITDA goals achieved annually