Northwest Water Systems

Utility Billing Support

LocationPort Orchard, WA
Job TypeFull-time
Salary$45,760

About This Job

Job Overview

We are seeking a dedicated and detail-oriented Utility Billing Support Assistant to join our team. The ideal candidate will play a crucial role in supporting various operational functions, ensuring that all tasks are executed efficiently and effectively. This position requires a strong understanding of data entry, and customer service skills, making it essential for maintaining smooth operations within our organization. This position has a limited duration that has the potential to transition to permanent based on performance.


Responsibilities

Provide exceptional customer service by addressing inquiries and resolving issues related to utility billing.

Perform accurate data entry for billing information and payments into accounting software.
Assist in managing accounts receivable and ensure timely follow-up on outstanding payments.
Maintain compliance with financial regulations and internal policies while supporting overall accounting functions.


Qualifications

Strong data entry skills with attention to detail
Excellent customer service abilities to assist clients effectively
Knowledge of accounts receivable and accounts payable processes
Familiarity with CUSI and QuickBase is a plus
Highschool Diploma or Equivalent


Job Type: Full-time


Pay: From $22.00 per hour


Expected hours: 40 per week


Benefits:

401(k) matching
Dental insurance
Flexible schedule
Health insurance
Opportunities for advancement
Paid time off
Vision insurance


Schedule:

8 hour shift
Monday to Friday


Application Question(s):

Do You Have CUSI Software Experience? (Preferred, Not Required)


Ability to Commute:

Port Orchard, WA 98367 (Required)


Ability to Relocate:

Port Orchard, WA 98367: Relocate before starting work (Required)


Work Location: In person


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