Window & Door Field Service Technician (Must have extensive Window Installation experience!)
Window & Door Field Service Technician (Must have extensive Window Installation experience!)
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Waukesha, WI
Full-time
$49,920-$62,400About This Job
America’s premier window and door replacement company, Renewal by Andersen, is looking to add a full-time in-field Service Technician to our team! We are looking for candidates with a strong knowledge of window and door installation who can work both independently and with our Service team to resolve issues and ensure customer satisfaction.
Must have window installation experience, a valid Wisconsin driver's license, & a good driving record to be considered for position
Key Responsibilities:
•
Service and repair previously installed windows & doors (sashes, screens, locks, units, woodwork, etc.)
•
Analyze problems and come up with solutions independently, with the Service team, and our customers
•
Determine and follow through on corrective action that is efficient and cost effective
•
Maintain customer satisfaction from start to finish with a positive, can-do attitude
•
Work in a highly collaborative environment
•
Timely documentation of service notes and complete paperwork
•
Collect and process payments if necessary
•
Fully complete service training from lead service tech and understand procedures implemented with both service and safety
Benefits:
•
Paid training
•
Work / life balance
•
Full medical, dental, vision, and life insurance
•
Holiday pay, PTO, and company matched 401K
•
Company use of vehicle to complete services
•
Growth opportunities
Job Requirements:
•
Excellent communication and interpersonal skills
•
High attention to detail and commitment to delivering high quality workmanship
•
MUST have at least 2 years window installation experience
•
Knowledge of general construction, home improvements, and renovation preferred
•
Ability to work independently and solve problems on the spot
•
Valid Wisconsin Driver’s License and clean driving record – this position is contingent on successfully passing a detailed driving record check and meeting the necessary requirments to be insurable under our company’s policy
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