His and Hers Roofing

Bilingual Account Manager

Saint Charles, MO

Full-time

$41,600-$41,600

About This Job

Our Mission

His & Hers Roofing (HHR) brings originality and authenticity to homeowners by providing them with 5-star customer service during the claims process and providing the service of a full roof replacement with premium quality materials.

Job Functions:

•

Serve as the primary point of contact for homeowners who are represented by His and Hers Roofing.

•

Collaborate with other team members to ensure smooth operations

•

Handle inbound and outbound calls

•

Effectively manage conversations

•

Schedule appointments and manage the appointment calendar

•

Handle billing inquiries and process payments

•

Review correspondence

•

Complete necessary forms

•

Complete tasks and properly reflect any encounter/conversation/email/call etc. in AccuLynx (CRM)

•

Achieve performance targets

Requirements and Skills:

•

High School Diploma or GED required, Associate's or Bachelor’s degree preferred

•

Customer service experience (3+ years required)

•

Proficient with Microsoft Office

•

Ability to learn, retain and apply information diligently

•

Ability to multitask effectively in a fast-paced environment

•

Strong critical thinking, problem-solving skills, and organization skills

•

Excellent written/verbal communication and customer relations skills

•

Must be flexible, adaptive, and responsive to change.

•

Highly motivated and target driven.

•

Ability to multitask and prioritize tasks effectively

•

Valid driver’s license

#IndeedS

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

•

Dental insurance

•

Health insurance

•

Paid time off

•

Vision insurance

Schedule:

•

8 hour shift

•

Monday to Friday

Work Location: In person

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Bilingual Account Manager

About This Job

Our Mission

Job Functions:

Requirements and Skills:

#IndeedS

Job Type: Full-time

Pay: $20.00 per hour

Benefits:

Schedule:

Work Location: In person

Similar Jobs