Business & Operations Analyst

The Business & Operations Analyst is responsible for supporting the operational business processes of the General Services Department. Responsibilities include maintaining high level of data quality and integrity within the General Services Department to support systems and ensure operational compliance with approved business processes and business rules. Objective is to improve the quality, efficiency, and effectiveness of services to WSSC Water’s internal customers. The position is responsible for managing the timely development and reporting of key performance indicators. Success involves a deep understanding of function, business performance measure development and management; and individual stakeholder management.

Essential Functions

Other Functions

Work Environment And Physical Demands

Business casual office environment

Required Knowledge, Skills, And Abilities

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Excellent interpersonal skills

Minimum Education, Experience Requirements

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