Credit Representative II to Senior Credit Representative I

Our Company

More than a utility company, Unitil provides energy for life.

Our work helps keep homes comfortable, businesses thriving and communities connected. Unitil is an investor-owned public utility proudly serving Maine, Massachusetts and New Hampshire. We are dedicated to delivering energy to our customers safely and reliably.

Unitil is committed to creating an inclusive environment that welcomes and values the differences among all of our employees, customers, suppliers and the communities in which we live and conduct business. The continued success of Unitil is enhanced through initiatives that promote diversity and value our employees.

Take advantage of a comprehensive benefits package.

Unitil offers competitive salaries, a consumer-driven health plan, dental and vision coverage, flexible work, company-paid holidays, a, robust, highly competitive retirement plan and educational assistance.

Position Purpose

Responsible for the effective and timely execution of many of the more challenging credit and collections processes and procedures. Effectively communicate with customers, other departments, regulators and agencies regarding credit related issues, while ensuring that the form of communication reflects the highest standard for conduct and professionalism. Provide assistance to customer service and support personnel in the resolution of credit related inquires and ensure that all work activities adhere to Company and Regulatory policies and procedures.

Principal Accountabilities

Time %

End Results

50%

Ensure a minimal amount of bad debt through the effective detailed analysis and completion of assigned credit and collection activities in accordance with Company policy and regulations. Activities include such items as:

15%

20%

10%

5%

Qualifications for Credit Representative II

Qualifications for Senior Credit Representative I

Unitil is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Last Updated: 05/22/2025