Credit & Collections Customer Service Representative

BudgetPropane is a family-owned business that prides itself on excellent customer service and satisfaction. We have been in business for over 30 years in Muskoka, Haliburton and across central Ontario. Our main hub is in Gravenhurst, with satellite facilities across the region to serve our customers better.

What we offer:

· Competitive wages

· Comprehensive group benefits plan that includes health, prescription drugs, dental, vision, life insurance, AD&D insurance, long term disability insurance and an Employee Assistance Program

· Employer matched RRSP program

· Annual safety training/refreshers

· A culture committed to a safe working environment

Job Description – We are looking for a reliable Customer Service Representative specializing in Credit & Collection who can provide a high level of customer service.

Core responsibilities include but are not limited to:

· Handling of a high volume of phone calls daily

· Knowledge of credit checking process

· Ability to handle difficult collection calls

· Some data entry

· Working well within a team and cross sharing of responsibilities

Applicant must be fluent with email, scanning, and utilizing various web tools. We are looking for an individual with strong networking skills, can handle a high paced work environment, will treat customers with respect, is very well organized, and can work well within a team. All propane related training will be provided by the company.

Term and Hours – This position is full time, Monday to Friday from 8am - 5pm.

Accommodation - Budget Propane is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us if you are contacted for a job interview.

Job Types: Full-time, Permanent

Pay: $48,000.00-$50,000.00 per year

Benefits:

Schedule:

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Monday to Friday

Experience:

Work Location: In person