DISTRICT SERVICEWORKER (6 MONTH TERM)
BRANDON, MB
Manitoba Hydro is consistently recognized as one of Manitoba's Top Employers!
Great Benefits
•Competitive salary and benefits package.
•Defined-benefit pension plan.
•Nine-day work cycle which normally results in every other Monday off, providing for a balanced approach to work, family life
and community.
Manitoba Hydro is a leader among energy companies in North America, recognized for providing highly reliable service and
exceptional customer satisfaction. Join our team of Manitoba's best as we continue to build a company that supports innovation,
commitment, and customer service, while actively supporting a diverse, equitable and inclusive workplace.
We are seeking two District Serviceworkers for seasonal work in Brandon, Manitoba. As a District Serviceworker, you will assist in
providing a high standard of service to the customer and in representing the enterprise in the Customer Service Centre (CSC).
Service will be provided in person, via telephone, and in writing to customers in a professional, friendly, and caring manner with
respect to questions and concerns about their gas or electrical service
Responsibilities:
•Provide underground locations on electrical and gas facilities and issue clearances in accordance with corporate policy.
•Perform collection activities associated with delinquent accounts.
•Change defective and retest energy meters and maintain related records.
•Perform accurate readings of gas and electric meters, including three-phase demand meters.
•Assist with the construction and maintenance of distribution facilities.
•Perform overhead line inspection patrols as required.
•Assist with storm response and assessments as required.
•Perform standby duties as required.
•May be required to provide relief duties for the District Service Worker II.
•May be required to work in other CSC's.
Qualifications:
•Line Locating Certification with a demonstrated satisfactory level of competence.
•Working knowledge of Microsoft Outlook and other computer applications that are required in the operation of the Customer
Service Center.
•Competent with reading and interpreting plant construction drawings and Manitoba Hydro standards manuals.
•Experience providing a high standard of service to customers.
•Proactively considers the safety of self and others.
•Effective communication skills, both written and oral.
•Familiar with procedures for "soft dig" methods.
•Demonstrated ability to work independently under limited supervision, initiative, good sense of judgement, and willingness to
assume responsibility.
•Demonstrated mechanical aptitude.
•Possess a Manitoba Hydro approved set of personal hand tools.
•Familiar with corporate policies, practices, and standards, Safety & Occupational Health Rules, traffic control, WHMIS, and
handling and storage of dangerous goods.
•Physically capable of performing all duties of the position.
•Possess a valid Province of Manitoba Class 5 Driver's Licence.
MANITOBA HYDRO IS COMMITTED TO DIVERSITY AND EMPLOYMENT EQUITY
Reference Code: CO56979898-01
•May be required to obtain vehicle operator certification for various classes of equipment.
Notes/Comments:
•Once deemed qualified, you will be eligible to move to the minimum of Pay Grade 14. Progression and re-class to a District
Serviceworker I requires a Line Locating Certificate and one year of Line Locating experience.
•If the selected candidate does not meet the minimum qualification of possessing one year of Line Locate experience,
Manitoba Hydro will provide Line Locate training.
Salary Range
Starting salary will be commensurate with qualifications and experience. The range for the classification is $26.72-$34.99 Hourly,
$51,208.04-$67,056.86 Annually.
Apply Now!
Visit www.hydro.mb.ca/careers to learn more about this position and to apply online.
The deadline for applications is MARCH 21, 2025.
We thank you for your interest and will contact you if you are selected for an interview.
This document is available in accessible formats upon request. Please let us know if you require any accommodations
during the recruitment process.
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