Crowther Roofing & Sheet Metal of Florida, Inc

Front Desk Receptionist

Fort Myers, FL

Full-time

$33,280-$41,600

About This Job

A Legacy of Excellence Since 1974

Crowther Roofing and Cooling's story began in 1974 when Lee J. Crowther relocated from Chicago to Fort Myers, Florida. Seeking a market where he could practice his roofing trade year-round, Lee brought with him years of experience from his family's successful roofing business in Chicago.

Family-Operated, Five Generations Strong

Today, we are a fifth-generation family-operated business proudly led by Lee S. Crowther as CEO, supported by Kevin Callans, the President. Our company benefits significantly from the involvement of various Crowther family members across all divisions, from upper management and the sheet metal shop to customer service roles.

Crowther Roofing and Cooling operates out of four strategic locations in Florida: two in Fort Myers, Sarasota, and Jupiter. Our team comprises over 900 dedicated employees and a robust fleet of 475 service vehicles. As active members of the National Roofing Partners (NRP) and the National Roofing Contractors Association (NRCA), we are a nationally recognized leader in the roofing industry with annual sales nearing $177 million.

We continually strive to be the Employer of Choice for highly motivated team members who want to succeed in a high-growth environment. We encourage initiative, independence, diversity, and personal career growth.

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Greeting Visitors: Warmly greet and direct visitors to the appropriate person or department.

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Telephone Management: Answer, screen, and route phone calls, taking messages as needed.

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Customer Service: Provide helpful and courteous assistance to visitors and callers.

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Administrative Support: Maintain a clean and organized reception area, manage incoming and outgoing mail, and assist with filing and other clerical tasks.

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Appointment Scheduling: Schedule and manage appointments, calendars, and meeting rooms.

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Record Keeping: Maintain accurate records and documents.

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Office Supplies: Monitor and order office supplies as needed.

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Other Duties: May assist with other tasks as assigned, such as data entry, faxing, or photocopying.

Skills and Qualifications:

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Communication Skills: Excellent verbal and written communication skills, including active listening.

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Customer Service Skills: Ability to provide helpful and courteous assistance to visitors and callers.

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Organizational Skills: Strong organizational skills and the ability to multitask.

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Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other office equipment.

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Problem-Solving: Ability to handle inquiries, resolve issues, and assist customers.

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Professionalism: Maintaining a professional demeanor and appearance.

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High School Diploma: High school diploma or equivalent is required.

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Experience: Prior experience as a receptionist, front desk representative, or similar role is often preferred.

Job Type: Full-time

Pay: $16.00 - $20.00 per hour

Benefits:

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401(k)

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401(k) matching

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Dental insurance

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Employee assistance program

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Employee discount

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Flexible spending account

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Health insurance

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Health savings account

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Life insurance

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Paid time off

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Professional development assistance

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Referral program

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Retirement plan

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Vision insurance

Schedule:

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8 hour shift

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Monday to Friday

People with a criminal record are encouraged to apply

Ability to Commute:

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Fort Myers, FL 33916 (Required)

Work Location: In person