Information Technology Senior Analyst

LocationMobile, AL
Job TypeFull-time

About This Job

SSAB is one of the largest North American producers of steel plate and coil, serving many industrial markets including energy, construction, agriculture and transportation. SSAB operates five state of the art facilities strategically located in key regions across the U.S.

SSAB has nearly 1,200 highly skilled employees in the U.S. Jobs at SSAB range from machine operators and sales people to advanced engineers and corporate professionals in HR, finance and more. SSAB offers challenging careers and comprehensive benefit program designed to keep employees and their families healthy and secure.


POSITION PURPOSE

This position is responsible for the development and support of assigned applications. This also includes program documentation, systems operating instructions, application user guides(s) and test plans in accordance with company standards and methodologies. The position collaborates closely with business stakeholders, end users, vendors and systems teams and may provide project management support for small-scale projects under the direction of an IT Director or IT Business Area Manager. Additionally, this position is responsible for driving application changes based on business objectives.

ESSENTIAL FUNCTIONS

Business Impact

Actions and decisions have a positive impact on both short term and long-term results significant to a business unit or operating group including providing the customer with a consistent positive experience.
Responsible for providing sound business process and technical recommendations and solutions.
Responsible for developing and coordinating deployment of releases utilizing SSAB’s systems such as Service Now and Azure DevOps
Responsible for identifying and/or participating in projects that increase the Americas ROI either through cost savings or increased revenue.

Problem Solving

Responsible for analyzing data and drawing conclusions to troubleshoot and resolve complex break/fix issues in a timely manner.
Responsible for taking ownership of issues or activities to completion, even when transferring to another area of responsibility.
Recommends standardized solutions utilizing both business process and applications to resolve issues to meet new and existing business needs.
Participates in the development of new applications and interfaces to existing systems as well as supporting existing systems ensuring systems are robust and highly available.
Knows when and how to say “no” to an IT solution.

Job Knowledge & Skills

Acts as a technical authority and a role model within the team.
Responsible for developing well defined business and functional specifications by working closely with the users.
Able to understand and map current business processes to future business processes based on user requirements, technical expertise and business knowledge.
Understands SSAB’s user processes and policies as well as be a super user on the assigned applications.

Leadership & Teamwork

Ability to build and work within a high performing team environment.
Accountable for own work & deadlines
Leads smaller projects in the Project Lead role with minimal supervision.
Works/coordinates with others outside the immediate project work group such as CIS or business users to resolve issues or complete project tasks

Communication Skills

Strong oral, written and interpersonal communication skills.
Able to make formal presentations to internal audiences using PowerPoint (or similar tools)
Able to provide initial user training including user documentation and training materials
Responsible for providing their manager with weekly status updates as well as escalate issues when necessary
Able to communicate effectively with non-technical staff, members of interdisciplinary teams, outside customers, and vendors on technical and business topics and issues


QUALIFICATIONS


Competencies and Experience


Required:

NET Framework 4 / .NET 5+ (C# preferred)
Web development with HTML/JavaScript/CSS
ASP.NET MVC or Core
SQL
Git or TFVC version control
Excellent communication skills – verbal and written.
Capability to guide a software project to completion, including the application of best practices to architectural decisions.
Ability to work with end users, including translating requests into system requirements.
Must be able to multi-task in a relatively small team
Willingness to stay up-to-date on technological trends and best practices
Weekly status report completion and ability to track work in an Agile environment.
Potential to grow into a leadership role.


Preferred:

Entity Framework
Web API / RESTful services
DevOps and cloud architecture experience
Experience in line of business / reporting applications for manufacturing enterprise, and/or similar product development and support experience.


Education


Required:

Bachelor’s Degree with a concentration in computer science, engineering, or business administration, and a minimum of 5 years working experience.

SUPERVISORY RESPONSIBILITIES / DIRECT REPORTS

This position has no supervisory responsibilities.

WORK ENVIRONMENT AND PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


The employee is constantly required to:

Sit and work at a desk


The employee is frequently required to:

Stand and walk, and may alternate sitting and standing as needed

Balance, stoop, kneel, crouch, crawl, climb
Twist at waist level
Reach above shoulder level, at waist/desk level, and below waist/desk level
Finger with right hand, left hand, and both hands (fine motor)
Feel with right hand, left hand, and both hands (sensing temperatures and textures)


The employee is occasionally required to:

Push, pull, lift and/or carry up to 50 pounds


The employee is required to:

Talk person to person, on the phone, and in group settings as needed
Hear in person, on the phone, and in group settings as needed
Possess near, midrange, far, peripheral, and depth perception vision

POSITION TYPE/EXPECTED HOURS OF WORK/TRAVEL REQUIREMENTS

Position is full time, non-exempt
On call availability for deployments, critical break/fix issues, and month end processing as required
Extended hours including evenings and weekends may be required to meet project deadlines or provide services outside normal operating hours
Ability to travel domestically and internationally if required for support role

OTHER DUTIES

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

SSAB BENEFITS – Starting at Hire!

Excellent Pay with Additional Bonus
Very Affordable Health Insurance
Blue Cross/Blue Shield Medical
CVS/Caremark Prescription
Delta Dental
Superior Vision
401(k) with Employer Match
Profit Sharing
10 Paid Holidays
Vacation
Company Paid Life Insurance, STD and LTD
Optional Life, Hospital Indemnity, Critical Illness
Flexible Spending Accounts (FSA); Healthcare and Dependent Care
Tuition Reimbursement
Employee Assistance Program

SSAB's vision is a stronger, lighter and more sustainable world.

SSAB's values form the guiding principals of our company.

They shape our culture and characteristics. They serve as a compass for our actions and behavior, and describe what we stand for. Values guide us daily in making the right choices and doing the right things.


SSAB's values are:

Driven - Together we create value

True - Do what is right
Ahead - Future in mind


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