IT Support Specialist

Company Details

The Sullivan & McLaughlin Companies is New England’s largest, single-source electrical, networking, technologies and security contracting company for business enterprises. Team SullyMac offers a powerful combination of experience and expertise, financial resources, and a highly skilled workforce which delivers exceptional performance, quality, and value. Full-scope services, a “can do” attitude and a partnership culture make Sullivan & McLaughlin Companies the trusted contractor of choice. A second-generation family-owned business, the SullyMac organization prides itself on a reputation in the construction industry known for outstanding customer focus. We offer a fast paced, team oriented, and friendly atmosphere. The Company provides competitive pay, ongoing learning & development opportunities, and great benefits which include 100% medical/dental premiums paid by the Company.

IT Support Specialist Function

The IT Help Desk Technician will provide Level 1-2 support to customer’s end-users. This position will provide customer-friendly assistance to end-users experiencing difficulty using IT products and services. The IT Support Specialists will troubleshoot, diagnose and resolve or escalate Level 1-2 incidents received as necessary.

Role & Responsibilities

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Managing technical documentation.

Preferred Qualifications

Sullivan & McLaughlin Companies are equal opportunity employers and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status

Job Type: Full-time

Pay: $60,000.00 - $65,000.00 per year

Benefits:

Schedule:

Experience:

Shift availability:

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Day Shift (Required)

Ability to Commute:

Work Location: In person