CenterPoint Energy

Lead Digital Communications Specialist

Houston, TX

Full-time

About This Job

CenterPoint Energy and its predecessor companies have been in business for more than 150 years.

Our Vision: Our vision is to become the most admired utility in the United States through the execution of our long-term growth strategy. We have an unwavering commitment to safely and reliably deliver electricity and natural gas to millions of people.

Our Commitment: CenterPoint Energy is committed to creating an inclusive work environment where business results are achieved through the skills, abilities and talents of our diverse workforce.

At CenterPoint Energy, individuals are respected for their contributions toward our company objectives. We strive for an inclusive work environment across all levels that is reflective of the available workforce in the communities we serve.

Job Summary

The Lead Digital Communications Specialist is an integral member of the CenterPoint Energy Corporate Communications team and collaborates most closely with Customer Experience and Information Technology to maintain and enhance the company’s external web platform. This role will have a focus on managing and publishing web content and interactive tools in support of company business objectives

Essential Functions

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Provides oversight of, creates and updates web content and design using CenterPoint Energy’s Web Content Management System (CMS).

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Works with internal stakeholders to assist department personnel in understanding how to use the CMS.

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Works with internal departments in developing effective communications on the CNP Internet site.

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Works with IT in the development and testing of Web applications.

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Oversees the implementation and maintenance of CNP’s Web content and content-related functionality.

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Works closely with internal content providers to place content on the web site, making edits and procuring final approval for publishing.

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Serves as liaison between Communications team and Marketing, IT, Customer Experience and other CNP departments and works closely with these teams to ensure site and application usability.

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Ensures adherence to CNP’s Web style guides and brand standards

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Monitors industry trends and provides ongoing recommendations for enhancements to the CNP Web site.

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Develops and monitors the CMS architecture for content integrity.

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Monitors site content and function for accuracy and recency.

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Uses metrics and other analytics tools to inform strategy related user experience activity.

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Monitors and troubleshoots Web performance, including testing at the site, channel and page level and pre-launch testing of new content and applications.

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Effectively manages multiple projects simultaneously.

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Serves on the emergency response communications team. May work extensive hours at CenterPoint Energy locations during a crisis response.

Education Description

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Bachelor's degree in computer sciences or a communications area, such as journalism, communications, public relations or related area of study from an accredited college or university.

Experience

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At least 7 years of web content management experience.

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Demonstrated familiarity with a variety of content management applications.

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Demonstrated knowledge of a variety of concepts, practices, procedures, and technologies within the web field including HTML, Javascript, SQL, Mac, UNIX and Window platforms.

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Able to complete a high volume of work with minimal supervision or editing.

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Able to apply excellent organizational and project management skills, including the ability to prioritize and schedule tasks, pay attention to detail and demonstrate good time management.

Preferred Qualifications

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Energy sector and/or utility industry experience.

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Experience within a matrix organization.

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A creative, highly motivated, detail-oriented self-starter.

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Able to work independently to accomplish goals and objectives.

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Able to perform with poise under tight deadlines and shifting priorities; can successfully navigate fast-paced situations

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Flexibility and adaptability.

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Exceptional project and time management skills.

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Able to demonstrate strong interpersonal skills and active listening when communicating with customers, co-workers, contractors and the community.

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Able to demonstrate effective oral and written communication skills.

We want you to know

Being a part of the CenterPoint Energy team is more than a career alone. It's an opportunity to make a positive impact. You will be an integral part of enabling everyday life and the pursuit of possibilities for the customers we serve and the communities we share. The vital services we provide are at the core of making our world work, and by sharing your energy with us, we'll create a better tomorrow together.

What We Bring To You

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Competitive pay

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Paid training

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Benefits eligibility begins on your first day

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Transit subsidies

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Flexible work schedule, paid holidays and paid time off

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Access to discounts at fitness clubs and an on-site wellness center at our headquarters in Houston

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Professional growth and development programs including tuition reimbursement

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401(k) Savings Plan featuring a company match dollar-for-dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Type: Full Time

Posting Start Date: 05/15/2025

Posting End Date: 05/18/2025

This contractor and subcontractor shall abide by the requirements of 41 CFR

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60-1.4(a), 60-300.5(a), and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status or disability.

Lead Digital Communications Specialist

About This Job

Job Summary

Essential Functions

Education Description

Experience

Preferred Qualifications

We want you to know

What We Bring To You

Job Type: Full Time

Posting Start Date: 05/15/2025

Posting End Date: 05/18/2025

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