TC Energy

Public Awareness/Public Engagement Manager

LocationHouston, TX
Job TypeFull-time

About This Job

Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you to join our team!

The Opportunity

US Land/Public Awareness has a management opportunity available for a leader who has the skills and drive to proactively manage Public Awareness & Public Engagement services and support for operational and project activities across TCE’s natural gas US footprint.

The Manager, Public Awareness & Public Engagement, will lead a team of Advisors based in our Houston office as well as throughout our US footprint. Reporting to the Director – US Land Services, in this exciting role, you are the Managing liaison between multiple Business Units including Land, Communications, Regulatory Safety Compliance, Field Operations and the Damage Prevention team.

What you’ll do* Lead, mentor and continue to develop a high performing team of Public Awareness Advisors within the US to ensure the provision of timely, reliable, on-budget and high-quality client services
Act as an ambassador with external stakeholders with a focus on enhancing relationships on behalf of TC Energy. Engage with local officials (often in partnership with Government Affairs, Land, Operations, and other internal business partners) on a variety of matters to support overall business objectives and strategic goals
Organize and lead events with community partners and represent TC Energy at community events
Planning, designing, developing, implementing, and administering public awareness and public engagement policies, programs and processes along with functional supervision of staff
Direct support of our operations teams to identify threat and damage areas and implementation of mitigation efforts towards prevention of such threats
Analyze and track metrics as it relates to pipeline safety to identify trends and develop action plans
Interface with key internal stakeholders and identified audiences, including presentations, planning and hosting meetings and/or training sessions
Manage coordination of external public awareness liaison meetings with our first responders, schools, and other community groups
Work collaboratively to support all Public Awareness and Public Engagement activities, including interfacing with internal departments, and external vendors, stakeholders, and industry organizations
Manage records and prepare documentation for regulatory requirements and provide support to Pipeline Safety Compliance for all regulatory inspections
Manage work in conjunction with local, state and One Call programs to support the prevention and reduction of damages to pipeline facilities
Manage departmental budgeting, staffing and business planning
Monitor and Manage Public Awareness and Public engagement performance, identifying areas for improvement and implementing changes
Championing and leading the development and promotion of a safe working culture
Manage and ensure proper tracking of activities, identifying trends and providing appropriate reporting to stakeholders
Plan, design, develop and administer policies, programs and processes for API 1162 and API RP 1185 through functional and direct supervision of staff
Provide leadership over the training and development of team members and succession planning.

Minimum Qualifications* University Degree or appropriate professional accreditation

Minimum 10 years of related experience in Public Awareness, Communications, Community Engagement, Regulatory Compliance and/or Emergency Management (Energy Industry -preferred)
Knowledge of Public Awareness/Damage Prevention procedures, and relevant legislation and regulations including API 1162 and API RP 1185
Proven people-leadership capabilities with the demonstrated capability of guiding teams toward making sound decisions
Passionate about making an impact and the ability to lead diverse teams, as demonstrated through experience as a high performing leader
Demonstrated ability to achieve high performance goals and meet deadlines in fast paced environment
Ability to develop and manage programs and resources, while dealing with ambiguity and a dynamic work environment
Relentless drive to overcome obstacles and deliver results, applying refined analytical and problem-solving skills
Dynamic broad thinking personality that recognizes interdependencies and connections in complex environments and able to appreciate multi-faceted contexts
Effectively leverage negotiating strategies and tactics to reach mutually agreeable solutions
Effective communication skills with an ability to establish trust and communicate issues without alienating individuals
Comfortable, diplomatic, and skilled at influencing at various levels within the organization and externally
Detailed knowledge of federal, state, legislative and regulatory requirements for Public Awareness & Public Engagement and the ability to apply such knowledge

Preferred Qualifications* Post-secondary education, a degree or business diploma, coupled with a minimum 12 years of experience in Public Awareness, Communications, Community Engagement, Regulatory Compliance and/or Emergency Management (Energy Industry -preferred)

Excellent organizational skills entailing demonstrated ability for goal setting, delegation, time management, project management.
Demonstrated ability to work collaboratively and cooperatively across an organization for issue resolution
Refined customer service, where there is an understanding of and responsiveness to customer needs
Experience working with strategic partners and maintaining strong relationships
Knowledge of land procedures, relevant land legislation and regulations
Knowledge of pipeline and facility construction, and operations best management practices
Strong business acumen and demonstrated success contributing to strategic business results
General knowledge of applicable codes, practices, laws and regulatory processes relevant to the energy infrastructure
Skills and experience in project management and project execution methodologies.

This position requires candidates to:* Travel within the US is required approximately 50% of the time; and as such the candidate must be able to provide applicable documentation to this effect

Must have and maintain a valid Driver's License.

To remain competitive, support our high-performance culture and allow for more flexibility in the way we work, we offer a hybrid work model and flexible dress code for our eligible office-based workforce in Canada, the U.S. and Mexico. #LI-Hybrid

About our business

TC Energy is a leading energy infrastructure company in North America. We have three complementary businesses of natural gas pipelines, liquids (oil) pipelines, and power generation. Our operations span three countries, seven Canadian provinces, and 34 U.S. states. TC Energy is an equal opportunity employer.

Learn more

Visit us at TCEnergy.com and connect with us on our social media channels for our latest news, employee stories, community activities, and other updates.

Thank you for choosing TC Energy in your career search.* Depending on qualifications, the successful candidate may be offered a position at a more appropriate level and/or ladder.
Applicants must have legal authorization to work in the country in which the position is based with no restrictions.
All positions require background screening. Some require criminal and/or credit checks to comply with regulations.
TC Energy is committed to provide employment opportunities to all qualified individuals, without regard to race, religion, age, sex, color, national origin, sexual orientation, gender identity, veteran status, or disability. Accommodation for applicants with disabilities is available on request during the recruitment process. Applicants with disabilities can request accessible formats or communication supports by contacting careers@tcenergy.com.

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