Freedom Forever

Quality Assurance Engineer

LocationPortland, OR
Job TypeFull-time

About This Job


Description

POSITION SUMMARY:

The Quality Assurance Engineer will develop and execute exploratory and automated tests to ensure product quality. This position requires an astute knowledge of current software technologies and the ability to quickly learn how web and mobile tools work. The role will be customer facing, so managing and responding to bug tickets via email, text, over the phone and in person with a positive attitude is a must. The Quality Assurance Engineer will work directly with our in-house development team to support product launches and ensure software runs smoothly and meets client needs.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

Review requirements, specifications and technical design documents to provide timely and meaningful feedback


Create detailed, comprehensive and well-structured test plans and test cases


Estimate, prioritize, plan and coordinate testing activities


Design, develop and execute automation scripts using open-source tools


Identify, record, document thoroughly and track bugs


Perform thorough regression testing when bugs are resolved


Develop and apply testing processes for new and existing products to meet client needs


Liaise with internal teams (e.g., developers and product managers) to identify system requirements


Monitor debugging process results


Investigate the causes of non-conforming software and train users to implement solutions


Track quality assurance metrics, like defect densities and open defect counts


Stay up to date with new testing tools and test strategies


Perform other duties as assigned

QUALIFICATION REQUIREMENTS:

Education & Certifications:

Bachelor’s degree in Computer Science or Computer Information Systems or equivalent specialized training and/or years of experience


High School Graduate or GED


Experience:

Proven work experience in software development


Proven work experience in software quality assurance


Knowledge, Skills & Abilities:

Strong knowledge of software QA methodologies, tools and processes


Experience in writing clear, concise and comprehensive test plans and test cases


Hands-on experience with both white box and black box testing


Hands-on experience with automated testing tools


Solid knowledge of SQL and scripting


Experience working in an Agile/Scrum development process


Experience with performance and/or security testing is a plus


Ability to translate abstract ideas into automated or non-automated solutions


Strong customer service orientation


Ability to work independently and as a member of a team


Proven analytical and problem-solving abilities

Special Skills & Training:

PHYSICAL DEMANDS AND ABILITIES

Regularly spend long hours sitting and using office equipment and computers


Regularly spend long hours answering phone calls and emails


Regularly move from sitting to standing positions effortlessly


Regularly spend long hours in intense concentration reviewing and entering information into a computer


Regularly use hands and fingers to handle, control or feel objects


Regularly see details of objects that are less than a few feet away


Regularly speak clearly so listeners can understand


Regularly understand the speech of another person


Frequently work on projects that require deadlines


Frequently bend to file and maintain files


Occasionally lift 5-10 pounds

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