Mears Group Inc

Senior Service Desk Technician

LocationEnglewood, CO
Salary$67,500-$82,500

About This Job


Senior Service Desk Technician


Are you looking for your next big opportunity? At Mears Group, Inc., a Quanta Services company, we offer more than just a job but rather a career where you can grow, innovate, and make a real impact. Many of our company’s top leadership worked their way up from starting roles.

Mears Group is a leader in the construction and infrastructure industry. With more than 50 years of experience, we are committed to safety, quality, and integrity. We bring together people and resources to build the infrastructure that powers our nation.


We are looking to fill a Senior Service Desk Technician position in Englewood, CO. As a Senior Service Desk Technician, you will take on IT support for both field and office personnel. You will manage IT support, troubleshoot technology issues, and lead initiatives to optimize infrastructure and software systems. Your role will be crucial in maintaining operational efficiency across Mears Group by ensuring that technology works seamlessly for our staff and leadership.


Essential Duties

Take the lead on troubleshooting and resolving hardware/software challenges for all users. Install, configure, and maintain software and hardware used across the company.
Assist in maintaining and supporting local area network (LAN) by installing and maintaining network wiring, switches, hubs, routers, and wireless access points.
Manage the timely configuration, deployment, and maintenance of workstations, laptops, surface tablets, and other IT equipment for users.
Efficiently document and resolve incident tickets while adhering to the company’s standards and processes.
Contribute to the continuous improvement of the company’s technology processes and systems, including system backup and disaster recovery.
Provide technical support for software and hardware issues across the organization, including support for local staff and field personnel.
Maintain data backup systems and disaster recovery processes to ensure business continuity.
Assist with weekly inventory management of IT and related equipment.
Provide clear communication of basic computer procedures and IT processes to users at all levels.
Perform other administrative tasks as required to support IT operations and ensure smooth functioning of technology services.


Benefits & compensation:

Despite our size, Mears remains a family company. Our suite of benefits reflects our commitment to our employees.

Salary range: $67,500 to $82,500
Paid on-the-job technical and professional growth opportunities
Established career path for future advancement
401k and Roth 401(k) retirement savings plans
Health, prescription, dental, & vision plans
Life & disability insurance plans
Financial wellness program
Employee assistance program
Employee discount programs


Key Qualifications

2-3 years in an IT Service Desk role, with a proven ability to manage escalated technical issues and oversee support operations.
Expertise in desktop software and hardware troubleshooting, mobile device support, and network configuration.
Strong knowledge of Microsoft Windows operating systems, Office applications, PowerShell scripting, and mobile device management.
Familiarity with System Center Configuration Manager (SCCM) and Role-Based Access Control (RBAC) processes is a plus.
Strong ability to work autonomously while managing multiple projects and tasks efficiently.
Ability to communicate complex technical procedures clearly to staff at all levels.
High school diploma or equivalent; advanced technical certifications preferred.
Minimum 3 years of experience in IT support with a focus on troubleshooting and infrastructure support.
Solid understanding of IT systems, including hardware, software, networks, and mobile devices.
Experience with Apple iOS and Android devices is a plus.
Valid driver’s license and ability to occasionally lift up to 50 pounds.
Pass pre-employment drug screen and background check

This position is subject to the Federal Department of Transportation (DOT) drug & alcohol testing regulations as outlined in 49 CFR Part 382 and/or 49 CFR Part 199.


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.



Accepting applications until February 28th, 2025.


Similar Jobs

company-logo

Senior Technician

The Cook & Boardman Group, LLC
Job TypeFull-time
 
Sewickley, PA
about 1 month ago
company-logo

Senior Technician

PurgeRite
Job TypeFull-time
 
Willis, TX
about 1 month ago
company-logo

Senior Equipment Technician

AMECO
Job TypeFull-time
Salary
$67600 - $67600
Tyler, TX
about 1 month ago
company-logo

Senior Field Service Technician

Mainspring Energy
Job Typefull_time
 
Menlo Park, CA
10 days ago
company-logo

Service Desk Technician

Turtle
Job TypeFull-time
Salary
$41600 - $52000
Somerset, NJ
16 days ago
company-logo

Service Desk Technician

Targa Resources
 
Midland, TX
22 days ago
company-logo

Senior Field Service Technician

Enerflex
Job TypeFull-time
 
Pecos, TX
28 days ago
company-logo

SERVICE DESK TECHNICIAN

Versant Power
Job TypeFull-time
 
Bangor, ME
29 days ago
company-logo

Senior Electrical Maintenance Technician

Texas Steel Conversion, Inc.
Job TypeFull-time
Salary
$41600 - $62400
Houston, TX
29 days ago
company-logo

Senior Maintenance Technician

Ariel Corporation
Job TypeFull-time
 
Mount Vernon, OH
about 1 month ago
SU

Senior Maintenance/Repair Technician

Structures USA LLC
Job TypeFull-time
Salary
$52000 - $72800
Elizabethtown, KY
16 days ago
company-logo

Senior Engineering Technician

Freeport-McMoRan
Job Typefull_time
 
Morenci, AZ
18 days ago
company-logo

Senior Engineering Technician

EOG Resources
Job Typefull_time
 
Midland, TX
22 days ago
company-logo

Senior Engineering Technician

Bolton & Menk, Inc.
Job TypeFull-time
 
Fargo, ND
about 1 month ago
company-logo

Senior Engineering Technician

Geo-Technology Associates, Inc. (GTA)
Job TypeFull-time
 
Richmond, VA
about 1 month ago
company-logo

Senior Warehouse Technician

Exo
Salary
$54080 - $60320
Columbus, OH
9 days ago
company-logo

Senior Warehouse Technician

Freeport-McMoRan
Salary
$47840 - $64480
Leadville, CO
20 days ago
company-logo

Senior Field Technician

BayWa r.e.
Job TypeFull-time
Salary
$72800 - $99840
Laredo, TX
about 1 month ago
company-logo

Senior Human Resources Technician

Alameda County Water District
Job TypeFull-time
Salary
$104405 - $126907
Fremont, CA
22 days ago
company-logo

Senior Mechanic Technician

Enbridge
Job TypeFull-time
 
Port Barre, LA
about 1 month ago

Trending Jobs

company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
about 1 month ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
about 1 month ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
19 days ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
30 days ago
company-logo

Lineman, Apprentice

Imperial Irrigation District
Job TypeFull-time
Salary
$82706 - $95679
Imperial, CA
about 1 month ago
company-logo

EAST VALLEY NIGHT BILINGUAL JANITORIAL UNIT MANAGER( MESA,CASA GRANDE, GILBERT)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Mesa, AZ
about 1 month ago
WO

Field Service Technician

Westar Oilfield Rentals Inc
Job TypeFull-time
 
Fort St. John, BC
26 days ago
company-logo

Inventory Materials Specialist

HF Sinclair
Job Typefull_time
 
Artesia, NM
12 days ago
company-logo

Manager, IT - BMO

Constellation
Job Typefull_time
 
Kennett Square, PA
26 days ago
company-logo

NIGHT BILINGUAL JANITORIAL SUPERVISOR(SOUTH EAST VALLEY)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Gilbert, AZ
about 1 month ago
company-logo

HVAC Sales Comfort Advisor

Quality Degree, Inc.
Job TypeFull-time
Salary
$64924 - $200000
Royersford, PA
about 1 month ago
company-logo

LCL66 Apprentice Lineman Distribution

CenterPoint Energy
Job TypeFull-time
 
Houston, TX
about 1 month ago
company-logo

Heavy Truck Driver

Halliburton
Job TypeFull-time
 
Bossier City, LA
about 1 month ago
company-logo

Quality Plus Store Associate

Quality Oil Company LLC
Job TypePart-time, Full-time
 
Halifax, VA
30 days ago
company-logo

Asset Management Intern_PTIN5C

ENGIE North America Inc.
Job Typeinternship
 
Houston
23 days ago
company-logo

Quality Inspector

ACCIONA
Job Typefull_time
 
British Columbia, Canada
26 days ago
company-logo

Accounts Payable Clerk

Drax
Job TypeFull-time
 
Monroe, LA
about 1 month ago
S

Electrical Lineman

Smarthire
Job TypeFull-time
Salary
$62400 - $72800
Austin, TX
about 1 month ago
AW

Water Well Driller

Able Well Drilling
Job TypeFull-time
Salary
$45760 - $83200
Bowling Green, OH
about 1 month ago
company-logo

Electrician (Residential Solar)

Freedom Forever
Job TypeFull-time
 
Tucson, AZ
about 1 month ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.