Independent Electricity System Operator (IESO)

Stakeholder Engagement & Training Coordinator

Toronto, ON

temporary

About This Job

INDEPENDENT ELECTRICITY SYSTEM OPERATOR (IESO) Requisition ID:

20351

Location:

Toronto

Status:

Temporary

Business Unit:

Corporate Relations, Engagement and Strategy

Why join us?

You’ve got great skills. And you want to use them in an organization where you know what you do every day matters. We get that.

We also know that ensuring Ontarians have access to affordable and reliable power doesn’t happen by accident. So we give you the tools, flexibility and support you need to achieve your goals, and development opportunities to help you grow. You’ll thrive in a collaborative, team-based environment that values your unique skills and experiences – and recognizes that when you do better, we become even better too.

Who We Are

The Independent Electricity System Operator (IESO) works at the centre of the province’s power system, ensuring Ontarians have access to reliable and cost-effective electricity when and where they need it. We operate the province’s electricity grid 24/7, design, run and oversee the wholesale electricity markets, and plan and prepare to meet Ontario’s electricity needs – now and into the future.

The Opportunity

Provide coordination and administrative support for the activities of the stakeholder engagement team. Monitor assigned engagement and committee email inboxes, including handling routine correspondence and inquiries related to any engagements or committees. Triaging emails and routing to appropriate SMEs with follow-ups if required.

For external sessions, coordinate and organize services for stakeholder engagement sessions and events, such as securing location, timing, facilities, catering, budgets, special needs requirements, audio-visual equipment, printing and supplies. Source vendor/facilities based on specified criteria and requirements, enquire, and prepare proposals on the value of different options for staging training events/seminars. Provide administrative support duties, prepare monthly and annual reports, organize and maintain a filing system for engagement and committee materials and records. Maintain a database of all engagement and committee related information. Administer the engagement website and work with IESO Web Publishing on posting all materials required for external sector engagements and committees.

What You’ll Be Doing

•

Provide coordination and administrative support for the activities of the Stakeholder Engagement team.

•

Monitor the engagement and committee email boxes, including handling routine correspondence and inquiries related to any engagements or committees. Triaging emails and routing to appropriate SMEs.

•

Administer the engagement and committee webpages as contact person for maintaining/posting new or updated information and materials on web pages.

•

Provide administrative support such as: maintain a calendar of all engagements; make travel arrangements for department staff; print, collate, transmit electronically, or ship (as necessary) materials required for engagement sessions.

•

Support the collection of stakeholder engagement feedback and prepare summaries based on data collected.

•

Monitor and manage meeting expenses including processing expense claims and remuneration invoices and coordinating the processing of invoices between stakeholders/ vendors and Accounts Payable.

•

Prepare monthly and annual reports to illustrate trends (such as number of engagement participants) and to help monitor effectiveness of engagements.

•

Maintain a database of engagement related information.

•

Organize and maintain a filing system. Coordinate and interface, as necessary, with the corporate records group in administering a records filing system.

•

Prepare submissions for the Integrity Commissioner – quarterly

•

Perform other duties as required.

Requires What You Need to Succeed

•

a comprehensive knowledge of business and office procedures and practices.

•

proficiency in English grammar and sentence structure, as necessary, to prepare, key in, edit and proofread, reports, summaries, etc.

•

expression skills necessary for the oral communication requirements of the office.

•

knowledge of the basic operating principles of computers as they relate to information processing, e.g., word processing, electronic mail, spreadsheets etc.

•

knowledge of basic statistical methods and formats and associated graphs such as pie and bar graphs to prepare summaries and reports.

•

proficiency in computer keyboard operation.

•

experience in an administrative position to understand standard business practices, procedures, departmental policies, balancing of work priorities, etc, as they apply to own work requirements.

•

experience in coordinating services for seminars, conferences and other events.

•

experience to understand the scope of the Manager’s responsibilities, the various internal and external work contacts, and the organization pattern in order to assist in maintaining continuity of objectives and practices across the department, to become familiar with support services provided.

•

experience to become proficient with the various computer software applications required to carry out job activities. experience in carrying out direct and tactful interface with varied external contacts such as engagement participants and vendors.

A period of over 3 years, up to and including 4 years of experience is considered necessary to gain this experience.

This knowledge is considered to be normally acquired either through the successful completion of Grade XII in a Secondary School, or by having the equivalent level of education.

What’s In It For You

•

A comprehensive total rewards program, including best-in-class benefits and a flexible workplace

•

A challenging, fast-paced and collaborative team environment, where your perspectives and experiences matter

•

Leaders who support your growth and success through regular feedback and coaching

•

The opportunity to work with some of the brightest minds in the industry

Deadline:

June 3 2025

For future reference, please ensure to save a copy of the job description as it will no longer be available once the posting closes.

At the IESO, we know that achieving great results depends on embracing diversity by attracting, developing and retaining people from a wide variety of backgrounds. We do this by ensuring our recruitment and advancement policies are fair and equitable, and by creating an accessible and inclusive environment – one that values every team member’s unique skills and experiences and ensures they have the support they need to achieve their potential. If you require accommodation during the recruitment process, please let us know.

We thank you for your interest in a career at the IESO, but we will only contact those candidates selected for an interview.

Note: The successful candidate must be eligible to work in Canada and will be subject to a background check.

The IESO offers a hybrid work model program to most of our employees, based on business needs. Individuals participating in the program can work an average of three days per week remotely within Ontario. It also offers three flex weeks when individuals can work remotely within Ontario . When working in the office, you will be located at our Mississauga, Toronto, or Oakville location.

Join our talent community

Sign up for talent community; stay in touch, find out about new opportunities – and discover how you can make a difference. Discover how we use our expertise and commitment to deliver reliable and affordable electricity to Ontario’s businesses and communities, and how we’re innovating to secure a stronger energy future for all Ontarians. Visit

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