CoServ

Systems Administrator Intern

Denton, TX

Internship

About This Job

Primary Position Responsibilities

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Provides IT infrastructure support to the business by responding to incidents and requests submitted through the ticketing system.

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Provides system administration, configuration, and troubleshooting of the Windows server environment.

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Provides Active Directory system administration including managing user accounts, creating security groups, OUs and managing permissions.

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Performs daily system monitoring, verifying the integrity, performance and availability of hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups

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Participates in monthly server patching maintenances.

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Complies with established CoServ safety and operating rules, procedures and guidelines including reporting unsafe practices to a supervisor.

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Complies with established CoServ Information Security Handbook, policies, procedures, and guidelines including reporting suspected information security incidents to Tech Support.

Secondary Position Responsibilities

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Performs some Linux server Administration tasks.

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May contribute to and maintain operations documentation, including configuration data, change requests, installation procedures, diagrams, and test plans.

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Attends CoServ University training as required.

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Performs other duties and activities as directed.

Supervisory Responsibilities

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None

Position Requirements

Education, Experience, And Certifications Required

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High School Diploma or G.E.D equivalency.

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1+ years experience in systems administration.

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Familiarity with Windows Server 2016, 2019 and 2022.

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Familiarity with Active Directory 2019 and newer.

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Experience with operating system patching.

Education, Experience, and Certifications Preferred

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Familiarity with virtualization technology.

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Familiarity with availability and performance monitoring.

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Familiarity with SNMP and network monitoring tools.

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Familiarity with network administration.

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Familiarity with server hardware administration

Skills and Abilities Required

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Customer service oriented. Always incorporates the view of the end user in technical solutions. Operates from the understanding that IT exists to serve the enterprise.

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IT systems and data protection oriented. Always incorporates the view of the end user security and systems protection in technical solutions, with strong consideration given to an analysis of IT security best practices.

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Team oriented performer, focused on the tasks and goals of the organization.

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A highly motivated worker with the ability to time-manage and prioritize, takes a proactive approach to improving services, and has an innovative interest in learning.

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Works within a change management environment.

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Experience using Microsoft Office software (M365, Outlook, Word, Excel, PowerPoint, Visio).

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Excellent interpersonal and communication skills.

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Excellent grammar and composition skills.

Skills and Abilities Preferred

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None

Physical Requirements

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Operates office equipment such as a computer, telephone, fax machine, copier, etc.

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Indoor, office environment.

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Ability to lift a minimum of 25 pounds.

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Ability to sit for long periods of time.

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Requires frequent sitting, standing, walking, bending, and reaching.

Other Requirements

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None

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

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