NORCO INDUSTRIES

Technical Support Specialist

LocationElkhart, IN
Job TypeFull-time

About This Job


The Technical Support Specialist:

Troubleshoots problems over the phone, dispatches service centers to specific destinations to assess/ develop corrective action plan. Maintains and follows-up with completion of repairs with Service Center and client. Tracks service repairs to ensure all repairs were completed and closed out. Interacts with Engineering department and production to make sure all repairs were done correctly based on concern/issue.


Qualifications


The candidate must have:

Strong communication skills
Strong organizational skills
Automotive knowledge
Work well with others
Is a fast learner
Is a hands on person
Microsoft skilled with an emphasis with Excel and Word
Follow up skills
Problem solving
Bi-lingual skill is desirable.

Must be able to provide proper documents to satisfy I9 requirements and E-Verify and pass a pre-employment drug screen.


Job Type: Full-time


Benefits:

401(k)
401(k) matching
Dental insurance
Employee assistance program
Health insurance
Life insurance
Paid time off
Vision insurance


Compensation Package:


Weekly pay


Schedule:


Day shift


Work Location: In person


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