Technical Training Specialist - Field Service

Company Overview

Mainspring Energy is revolutionizing power generation with the world’s most flexible and adaptable onsite power generator, the Mainspring Linear Generator. Commercial, industrial, and utility leaders are choosing Mainspring over traditional options like engines, turbines, and fuel cells to quickly and reliably deliver local power for EV charging, commercial facilities, data centers, and grid-scale operations. The Mainspring Linear Generator is fuel flexible, ramps up and down to meet demand, and utilizes a flameless technology with near-zero NOx emissions.

Backed by top-tier investors such as Khosla Ventures, Bill Gates, American Electric Power, and Lightrock, Mainspring designs, manufactures and delivers its products to customers across the U.S. today, and we’re quickly scaling for international expansion.

Inspired by our vision of the affordable, reliable, net-zero carbon grid, Mainspring is rapidly expanding within the $816B global electricity equipment market, and we’re hiring the best talent to meet growing customer demand around the globe. We welcome a broad range of backgrounds, experiences, and talents to bring fresh perspectives and ongoing innovation to our customers.

We are looking to build relationships with people who share our values:

Mainspring is based in Menlo Park and has partnered with top-tier investors and utilities such as Khosla Ventures, Bill Gates, NextEra, and American Electric Power. More information can be found at www.mainspringenergy.com.

Responsibilities

We seek an experienced and dedicated Technical Training Specialist to develop, manage, and continuously improve our nationwide training program for field service technicians and subcontractors. This role will be based at our HQ but will require travel to field locations nationwide for on-location training, evaluations, and support. The Trainer will ensure our field service teams are well-prepared with the knowledge and technical expertise needed to perform effective maintenance, troubleshooting, and repairs of our generators. This role will involve collaborating with cross-functional teams to align training programs with evolving product offerings and industry standards.

Qualifications

•

Education & Experience:

+ Bachelor's degree in a technical field or related discipline, related talent industry experience. + Proven experience in a similar role, such as technical training, service management, or a field service leadership position. + 3+ years of experience in training and curriculum development, ideally within a technical field or IoT devices. + Knowledge of generators or related electrical and mechanical systems, with hands-on experience in troubleshooting and maintenance. + Familiarity with learning management systems (LMS) and content development tools (e.g., Google Suite).

+ Strong technical communication skills, with the ability to convey complex concepts concisely and effectively. + Excellent project management skills, with the ability to manage multiple initiatives, deadlines, and stakeholders. + Demonstrated success in designing and delivering successful training programs, including virtual and in-person formats. + Ability to work collaboratively with cross-functional teams (Engineering, Customer Success, Support, etc.). + Exceptional organizational skills, attention to detail, and the ability to track and report on training progress. + Ability to travel up to 25% of the time for on-site training and field evaluations.

The Bay Area salary for this role is $110k-$135k base + pre-IPO stock options + benefits. This position is on-site in Menlo Park, CA. The salary will be adjusted based on the experience of the employee.

Does your experience not meet all of our posted requirements? Studies have shown that some people are less likely to apply to positions unless they meet every listed requirement. At Mainspring, we are committed to building a diverse, inclusive, flexible, and collaborative environment, so if you want to help us transition the world to clean and affordable electricity, and don’t meet all posted requirements for a particular role, we’d still love to hear from you. Mainspring can sometimes be flexible enough to shift responsibilities for the right person, or otherwise identify open or upcoming roles that may better fit your professional background.

In more traditional words, Mainspring Energy, Inc is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

This compensation and benefits information is based on Mainspring Energy's estimate as of the date of publication and may be modified in the future. We generally do not negotiate on salary once we have made an offer. The level of pay within the range will depend on a variety of job-related factors that may include location, relevant prior experience and/or education, or particular skills and expertise. New hires joining the company tend to be paid within the starting base pay range noted above, with opportunities to increase pay over time based on development of additional skills, competencies, and company-specific knowledge.