Customer Care Associate
Altamont, IL
Full-time
$37,440-$41,600About This Job
Company Overview
BK Resources, Inc. is a premier supplier of stainless steel products, plumbing supplies, commercial gas hoses, and refrigeration solutions tailored for food service dealers and plumbing wholesalers. Our mission is to provide durable products that enhance efficiency and deliver exceptional value to our customers.
Summary
We are seeking a Customer Care Associate to join our dynamic team at BK Resources, Inc. In this role, you will be assisting customers with product questions, pricing, and complaints. Responsible for all customer communications.
Responsibilities
•
Provide prompt and knowledgeable assistance for all inbound customer calls.
•
Manage the sales email inbox, answering questions promptly and professionally, and routing emails to the appropriate department when needed.
•
Contact customers that have back ordered items on previous orders that their items are back in stock.
•
Supply freight estimates and shipping information.
•
Make daily outbound calls on all open orders to ensure that all acknowledgments are being received so orders can be released.
•
Manage multiple strategic accounts that are assigned to individual CSR. Providing exceptional customer service for these accounts.
Requirements
•
A High School Diploma or GED is required.
•
Associate degree or higher in Business or a related field is preferred.
•
1-2 Years of experience in customer service, sales support, or call center roles.
•
Proficient verbal and written communication skills.
•
Computer proficiency using software such as Microsoft Suite.
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Benefits:
•
401(k)
•
401(k) matching
•
Dental insurance
•
Health insurance
•
Paid time off
•
Vision insurance
Shift:
•
8 hour shift
•
Day shift
People with a criminal record are encouraged to apply
Ability to Commute:
•
Altamont, IL 62411 (Required)
Ability to Relocate:
•
Altamont, IL 62411: Relocate before starting work (Preferred)
Work Location: In person
Similar Jobs
Customer Care Associate
BK Resources, Inc
Full-time$37440 - $41600
Altamont, IL
21 days ago
Customer Service Associate
National Grid
Full-time$52000 - $52000
Northborough, MA
21 days ago
Customer Service Associate
FC Haab
Full-time$39520 - $47840
Philadelphia, PA
28 days ago
LS
Customer Service Associate
Logan Stampings Inc
Full-timeLogansport, IN
28 days ago
Customer Associate
NorthWestern Energy
Part-time$41600 - $52000
Grand Island, NE
about 1 month ago
Customer Support Associate
Dyno Nobel
Salt Lake City, UT
16 days ago
Customer Operations Associate
American Electric Power
Full-time$35360 - $37440
Shreveport, LA
29 days ago
Customer Care Coordinator
Bath Concepts Independent Dealers
Full-time$37440 - $37440
Whitmore Lake, MI
about 1 month ago
Customer Care Representative
DCC Propane, LLC
Full-timeFranklin, CT
9 days ago
Customer Care Representative
Pinnacle Propane, LLC
Full-timeBaytown, TX
15 days ago
Customer Care Representative
inExhaust
Full-time$45760 - $45760
Lincoln, NE
16 days ago
C
Customer Care Representative
CORDECK
Full-timeKenosha, WI
19 days ago
Customer Care Representative
Messer
Full-timeCalgary, AB
19 days ago
Customer Care Representative
Avangrid
Augusta, ME
29 days ago
Customer Care Representative
The Foundation Specialists
Full-time$35360 - $35360
College Grove, TN
about 1 month ago
Customer Experience Associate
Weitsman Recycling
Full-time$65000 - $65000
Syracuse, NY
about 1 month ago
Customer Care Specialist
DCC Propane, LLC
full_timeCharleston, IL
17 days ago
Customer Care Specialist
Constellation
full_timeCoatesville, PA
26 days ago
Customer Care Specialist
Curecrete Distribution, Inc
Full-time$33280 - $41600
Springville, UT
about 1 month ago
LP
Customer Care Specialist
Lookout Pest Control, Inc
Full-time$37440 - $41600
Nashville, TN
about 1 month ago
Trending Jobs
Foundry Professionals
Penticton Foundry
Full-timeBritish Columbia, Canada
about 1 month ago
Deckhand
Ballard Marine Construction
Full-timeBradenton, FL
about 1 month ago
HSE Operations Manager
ProPetro Services, Inc
full_timeMidland, TX
19 days ago
Apprentice Lineman
N Line Electric
Full-time$68640 - $106080
Longmont, CO
about 1 month ago
LCL66 Apprentice Lineman Distribution
CenterPoint Energy
Full-timeHouston, TX
about 1 month ago
Lineman, Apprentice
Imperial Irrigation District
Full-time$82706 - $95679
Imperial, CA
about 1 month ago
WO
Field Service Technician
Westar Oilfield Rentals Inc
Full-timeFort St. John, BC
26 days ago
Manager, IT - BMO
Constellation
full_timeKennett Square, PA
26 days ago
Inventory Materials Specialist
HF Sinclair
full_timeArtesia, NM
12 days ago
EAST VALLEY NIGHT BILINGUAL JANITORIAL UNIT MANAGER( MESA,CASA GRANDE, GILBERT)
ENVIRONMENT CONTROL
Full-time$41600 - $47840
Mesa, AZ
about 1 month ago
Asset Management Intern_PTIN5C
ENGIE North America Inc.
internshipHouston
23 days ago
NIGHT BILINGUAL JANITORIAL SUPERVISOR(SOUTH EAST VALLEY)
ENVIRONMENT CONTROL
Full-time$41600 - $47840
Gilbert, AZ
about 1 month ago
Quality Inspector
ACCIONA
full_timeBritish Columbia, Canada
26 days ago
S
Electrical Lineman
Smarthire
Full-time$62400 - $72800
Austin, TX
about 1 month ago
Heavy Truck Driver
Halliburton
Full-timeBossier City, LA
about 1 month ago
Quality Plus Store Associate
Quality Oil Company LLC
Part-time, Full-timeHalifax, VA
about 1 month ago
Electrician (Residential Solar)
Freedom Forever
Full-timeTucson, AZ
about 1 month ago
Accounts Payable Clerk
Drax
Full-timeMonroe, LA
about 1 month ago
Mechanic Class B (Day Shift)
Hydro
$66560 - $66560
Industry, CA
24 days ago
AW
Water Well Driller
Able Well Drilling
Full-time$45760 - $83200
Bowling Green, OH
about 1 month ago
Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.