AWP Safety

Customer Relations (BILLING) Supervisor

LocationSanta Ana, CA
Job TypeFull-time

About This Job


Company Description

Based in Northeast Ohio, AWP Safety, is a rapidly growing national safety services provider committed to protecting our customers’ people, business, and time. AWP is America’s Traffic Control Leader, representing nearly every major public utility: electric, gas and telecommunications.

AWP Safety has been the leading provider and innovator of traffic control solutions since our inception in 1993. Our main goal is to improve processes by continually establishing best practices for productivity and cost effectiveness. Driving added value to our customers through the talented execution of our employees and the pursuit to provide extraordinary service for our customers is what has built our company and its national reputation for integrity.


AWP SAFETY CORE VALUES


Ownership, Trust, Teamwork


Job Description

The Customer Relations Supervisor will be responsible for leading the mission of protecting our customers, people, business, and time. This role will manage and assign workloads and oversee customer onboarding, invoicing, and assist with account resolution to ensure timely payments. The Customer Relations Supervisor is responsible for collaboration across all levels to achieve departmental and organizational goals.


RESPONSIBILITIES

Supervise select members of the Customer Relations Team to ensure timely and accurate invoicing and payment within terms
Ensure staff is meeting production goals while remaining compliant with company standards and performing the essential functions of their position
Provide training on systems and processes as requested
Investigate and resolve customer issues
Provide excellent customer service to internal and external customers
Effectively communicate with internal management when necessary to accelerate the billing and collection processes
Monitor and maintain key assigned accounts and resolve day-to-day issues
Conduct performance evaluations for their team according to organization guidelines
Perform other duties and/or special projects as assigned


Qualifications

High School Diploma or GED required; Bachelor's degree preferred
5-7 years accounts receivable experience required
Ability to work in a fast-paced environment and quickly shift priorities
Organized with an intense focus on accuracy and attention to detail
Problem-solving skills and critical thinking skills
Excellent written and verbal communication skills with ability to interact effectively with all levels of management, employees and clients
Proficient with Microsoft Office Products (Excel, Word)
Experience with Microsoft D365 software preferred


Additional Information

Employee must be able to successfully handle the physical demands of this position, which include the following:

Hours of operation are typically 8 a.m.- 5 p.m., M-F
45-hour work week
Primarily sedentary or working at a desk
Occasionally lift and move 10 -25 pounds
While performing duties of this job, the employee is regularly required to talk or hear
Proficient literacy
The employee frequently is required to stand, walk, or reach with hands and arms
75-80k

AWP Safety is an Equal Opportunity Employer (EOE). Women, minorities, veterans, and individuals with disabilities are encouraged to apply. Qualified applicants will receive consideration for employment without regard to their race, color, age, religion, national origin, sex, sexual orientation, gender identity, protected veteran status or disability.

Similar Jobs

company-logo

Customer Relations (BILLING) Supervisor

AWP Safety
Job TypeFull-time
 
Santa Ana, CA
30 days ago
company-logo

Billing Supervisor

Aggreko
Job TypeFull-time
 
New Iberia, LA
20 days ago
company-logo

Billing Supervisor

Moffitt Services
 
Cypress, TX
27 days ago
company-logo

Complex Billing Supervisor

Rhode Island Energy
Job Typefull_time
 
Cumberland, RI
21 days ago
company-logo

Billing & Payments Supervisor

Chesapeake Utilities Corporation
Job Typefull_time
 
West Palm Beach, FL
28 days ago
company-logo

Utility Billing Supervisor

Peak Utility Services Group
Job TypeFull-time
 
Stoughton, MA
13 days ago
company-logo

Customer Service Supervisor

Burrtec Waste Industries
Job TypeFull-time
Salary
$69000 - $85000
Azusa, CA
20 days ago
company-logo

Customer Service Supervisor

Cable Pipe & Leak Detection
Job TypeFull-time
Salary
$45760 - $58240
El Cajon, CA
30 days ago
company-logo

Customer Care Supervisor

NorthWestern Energy
Job TypeFull-time
Salary
$55600 - $111500
Butte, MT
12 days ago
company-logo

Supervisor - Customer Relations Center

Avangrid
Salary
$79000 - $97000
Binghamton, NY
13 days ago
company-logo

Customer Care Operations Supervisor

Badger Meter
Job Typefull_time
 
Milwaukee, WI
10 days ago
company-logo

Customer Contact Supervisor

PPL Corporation
Job Typefull_time
 
Allentown, PA
27 days ago
company-logo

Supervisor, Customer Contact

National Grid
Job TypeFull-time
Salary
$80000 - $94000
Brooklyn, NY
30 days ago
NI

Sales/Customer Service/Billing Associate

Northern Indiana Manufacturing
Job TypeFull-time
 
Bourbon, IN
13 days ago
company-logo

Supervisor - Field Customer Service

Avangrid
Salary
$85900 - $107375
Hornell, NY
20 days ago
company-logo

Customer Service/Billing Clerk

Environmental Systems, Inc.
Job TypeFull-time
Salary
$45760 - $54080
Taunton, MA
about 1 month ago
company-logo

Supervisor Customer Inquiry

New Jersey Resources
Job Typefull_time
Salary
$71900 - $111500
Wall, NJ
18 days ago
company-logo

Customer Experience Supervisor

AmeriGas
Job Typefull_time
 
Charlotte, NC
14 days ago
company-logo

Customer Care Back Office Supervisor

QUADVEST LP
Job Typefull_time
 
Greater Houston
15 days ago
company-logo

Senior Customer Billing Clerk

Utilities Kingston
Job TypeFull-time
 
Kingston, ON
23 days ago

Trending Jobs

company-logo

Foundry Professionals

Penticton Foundry
Job TypeFull-time
 
British Columbia, Canada
about 1 month ago
company-logo

Deckhand

Ballard Marine Construction
Job TypeFull-time
 
Bradenton, FL
about 1 month ago
company-logo

HSE Operations Manager

ProPetro Services, Inc
Job Typefull_time
 
Midland, TX
19 days ago
company-logo

Apprentice Lineman

N Line Electric
Job TypeFull-time
Salary
$68640 - $106080
Longmont, CO
30 days ago
company-logo

Lineman, Apprentice

Imperial Irrigation District
Job TypeFull-time
Salary
$82706 - $95679
Imperial, CA
about 1 month ago
company-logo

Manager, IT - BMO

Constellation
Job Typefull_time
 
Kennett Square, PA
26 days ago
WO

Field Service Technician

Westar Oilfield Rentals Inc
Job TypeFull-time
 
Fort St. John, BC
26 days ago
company-logo

Inventory Materials Specialist

HF Sinclair
Job Typefull_time
 
Artesia, NM
12 days ago
company-logo

EAST VALLEY NIGHT BILINGUAL JANITORIAL UNIT MANAGER( MESA,CASA GRANDE, GILBERT)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Mesa, AZ
about 1 month ago
company-logo

LCL66 Apprentice Lineman Distribution

CenterPoint Energy
Job TypeFull-time
 
Houston, TX
about 1 month ago
AW

Water Well Driller

Able Well Drilling
Job TypeFull-time
Salary
$45760 - $83200
Bowling Green, OH
about 1 month ago
company-logo

NIGHT BILINGUAL JANITORIAL SUPERVISOR(SOUTH EAST VALLEY)

ENVIRONMENT CONTROL
Job TypeFull-time
Salary
$41600 - $47840
Gilbert, AZ
about 1 month ago
company-logo

Asset Management Intern_PTIN5C

ENGIE North America Inc.
Job Typeinternship
 
Houston
23 days ago
company-logo

HVAC Sales Comfort Advisor

Quality Degree, Inc.
Job TypeFull-time
Salary
$64924 - $200000
Royersford, PA
about 1 month ago
company-logo

Quality Plus Store Associate

Quality Oil Company LLC
Job TypePart-time, Full-time
 
Halifax, VA
30 days ago
LE

Préposé(e) à l'entretien ménager

Les Entretiens Uni-Net Inc.
Job TypePart-time
 
Montréal, QC
about 1 month ago
company-logo

Quality Inspector

ACCIONA
Job Typefull_time
 
British Columbia, Canada
26 days ago
company-logo

Accounts Payable Clerk

Drax
Job TypeFull-time
 
Monroe, LA
about 1 month ago
company-logo

Heavy Truck Driver

Halliburton
Job TypeFull-time
 
Bossier City, LA
about 1 month ago
S

Electrical Lineman

Smarthire
Job TypeFull-time
Salary
$62400 - $72800
Austin, TX
about 1 month ago

Notice: The inclusion of job postings or company information on our platform does not imply endorsement, partnership, or affiliation. Listings may include publicly available roles from various sources, and companies shown may not have a direct relationship with Energy Hire.