Rightly Garage Doors

Customer Service Representative (CSR) / Quotes & Job Dispatcher

LocationSalida, CO
Job TypeFull-time
Salary$37,440-$41,600

About This Job


Company: Rightly Garage Doors

About Us:

At Rightly Garage Doors, we pride ourselves on doing things the Rightly way. We believe in honesty, craftsmanship, and treating every customer like family. We’re looking for a sharp, reliable, and friendly professional to join our team and help us continue to deliver top-notch service.

The Role:

As a CSR / Quotes & Job Dispatcher, you'll be the first point of contact for our customers. You'll answer calls, provide quotes, schedule service appointments, and coordinate jobs with our technicians. You’re the key player who keeps everything running smoothly and ensures every customer gets the Rightly experience.


Key Responsibilities:

Answer inbound calls and respond to online inquiries with professionalism and care.

Provide accurate service quotes using our pricing guidelines.
Schedule service appointments and manage technician calendars.
Dispatch jobs efficiently to ensure timely service.
Follow up with customers after service for feedback and support.
Maintain accurate records in our CRM (Service Titan experience a plus).
Communicate clearly with field technicians and management.


What We’re Looking For:

Strong customer service and communication skills.
Ability to multitask and stay organized in a fast-paced environment.
Problem-solver with a positive, can-do attitude.
Experience in scheduling, dispatching, or quoting (preferred but not required).
Tech-savvy with basic computer skills.
A team player who takes ownership and follows through.
Garage door industry experience is a bonus, but not a deal-breaker.


Benefits:

Competitive hourly pay based on experience.
Paid time off & holidays.
Opportunities for growth in a growing company.
Supportive, faith-driven team environment.

How to Apply:

If you’re ready to be part of a team that values integrity, hard work, and excellent service, we want to hear from you! Apply today and let's talk.


Job Type: Full-time


Pay: $18.00 - $20.00 per hour


Benefits:


Paid time off


Schedule:

8 hour shift

Monday to Friday


Ability to Commute:

Salida, CO 81201 (Required)


Ability to Relocate:

Salida, CO 81201: Relocate before starting work (Required)


Work Location: In person

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