Customer Service Representative / Dispatcher

Job Description

Dispatch, schedule and close out calls while processing service requests, preparing paperwork for calls, and fulfilling customer needs to ensure full customer satisfaction, using both common and proprietary concepts, practices, and procedures within an office environment.

Duties

Education and Experience

Key Competencies

Other Requirements

What makes Huckabee’s a great place to work?

Culture

Training and communication are important in our company. Our team works hard to maintain an environment where each member can learn new skills and improve his or her knowledge. We provide opportunities for on-site and on-the-job training, asking questions and skill building.

We believe having a positive attitude and always doing our best creates a great working environment – for our staff and our customers. We always work with honesty and integrity, with the goal of customer satisfaction and exceeding their expectations.

People

We strive to maintain a team of professional, goal-oriented, quality-minded people. We look for hard-working individuals who will keep a positive attitude, foster teamwork throughout the company, and always be professional.

Benefits

Our benefits package includes medical and dental insurance, 401K, vacation pay, and holiday pay.

Applicants for all positions are subject to a new-hire drug screen and background check. We are a drug-free workplace.

We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.

THIS COMPANY IS AN AT-WILL EMPLOYER AS ALLOWED BY APPLICABLE STATE LAW. THIS MEANS THAT REGARDLESS OF ANY PROVISION IN THIS APPLICATION, IF HIRED, THE COMPANY OR EMPLOYEE MAY TERMINATE THE EMPLOYMENT RELATIONSHIP AT ANY TIME, FOR ANY REASON, WITH OR WITHOUT CAUSE OR NOTICE.