Deskside Support Analyst

We’re committed to being the clean energy leader in Louisiana. By investing in renewables like solar and utilizing carbon capture and sequestration technology to make our air cleaner, we’re in this for the long haul, because our state and future generations depend on it. Come be a part of our journey at Cleco where we're Energizing Your Tomorrow.

The Deskside Support Analyst II is responsible for the configuration, maintenance, upgrading, and deployment of Cleco’s enterprise computing devices and end user software. This will include the day to day maintenance required as well as responsibility for troubleshooting issues related to Cleco’s computing resources. Collaborate with all Business Units within Cleco to fulfill business computing requirements as well as maintain our network’s Integrity and Security. Monitor and Research Cleco’s environment for possible performance improvements and areas of concern and collaborate with the team to have these issues addressed. Assists in the development and onboarding of entry-level employees through coaching, mentoring and knowledge sharing.

Key Responsibilities

Qualifications

Required Education, Skills & Experience

Key Competencies

BEHAVIORAL

TECHNICAL

May perform other duties as assigned.

Salary dependent on experience, skills, education and training.