IT Service Desk Analyst

As an IT Service Desk Analyst, you will provide basic to moderate technical support and exceptional customer service to all employees of Irving Oil. You will be the single point of contact for all issues and requests and interact with employees in various ways, including phone calls, chats, emails, and in person. As the face and voice of IT, this role provides a positive attitude and willingness to help employees get back to work as quickly as possible by providing excellent first call resolution, while actively escalating employees' needs when necessary. Please note that this role requires on call and shift flexibility.

What We Offer:

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Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’screated when our people from different backgrounds, identities, cultures and experiences share their unique perspectives.Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Information Technology

Job Requirements - Education

Diploma / Certification: Information Technology